"Hotel has a very nice view, but you need to get a Superior room to experience it fully. Swimming pool is good with nearly infinity effect. Service and food is terrible. They refused to provide Ala carte menu if the buffet is open, so no room service if the buffet is open!!! Buffet is not worth the ..."…""Hotel has a very nice view, but you need to get a Superior room to experience it fully. Swimming pool is good with nearly infinity effect. Service and food is terrible. They refused to provide Ala carte menu if the buffet is open, so no room service if the buffet is open!!! Buffet is not worth the ..."WWW…"

Reviewed on Jul 15, 2016

"The location is good. Restaurant service is excellent Receptionists are unhelpful and cold Need to go for training on service"…""The location is good. Restaurant service is excellent Receptionists are unhelpful and cold Need to go for training on service"WWW…"

Reviewed on Feb 10, 2020

"Hotel is in perfect location. Steeped in history and a very grand building. However this shows in its condition in places. Some corridors do smell very damp but is very clean. The bathroom we had showed signs of tiredness. Our room was ground floor and had a family of pigeons nesting on out window ..."…""Hotel is in perfect location. Steeped in history and a very grand building. However this shows in its condition in places. Some corridors do smell very damp but is very clean. The bathroom we had showed signs of tiredness. Our room was ground floor and had a family of pigeons nesting on out window ..."WWW…"

Reviewed on Mar 12, 2020

"Very good, very clean, very friendly 👍"…""Very good, very clean, very friendly 👍"WWW…"

Reviewed on Dec 27, 2019

"Good services and best room facility"…""Good services and best room facility"WWW…"

Reviewed on Aug 10, 2020

"Not for 5 stars .! Need more clean . Bathroom Tub tiles Broken.! Wall had stein from Soda opening Table dust. We clean ourselves.!"…""Not for 5 stars .! Need more clean . Bathroom Tub tiles Broken.! Wall had stein from Soda opening Table dust. We clean ourselves.!"WWW…"

Reviewed on Mar 1, 2020

"Stayed while waiting for flight out for COVID-19 so not a great time for anyone. This hotel provided excellent service and support during this trying time. They had taken additional steps to protect guests and staff. Particularly enjoyed our meal in the Cuban restaurant - but sadly no live music. ..."…""Stayed while waiting for flight out for COVID-19 so not a great time for anyone. This hotel provided excellent service and support during this trying time. They had taken additional steps to protect guests and staff. Particularly enjoyed our meal in the Cuban restaurant - but sadly no live music. ..."WWW…"

Reviewed on Mar 24, 2020

"great location. Staff were friendly and helpful.."…""great location. Staff were friendly and helpful.."WWW…"

Reviewed on Apr 7, 2020

"Visited just at the beginning of lockdown/curfew procedures for the Coronavirus. The hotel coped amazingly with very few guests, consolidating areas as necessary. We still had amazing service under adversity."…""Visited just at the beginning of lockdown/curfew procedures for the Coronavirus. The hotel coped amazingly with very few guests, consolidating areas as necessary. We still had amazing service under adversity."WWW…"

Reviewed on Mar 25, 2020

"Nice place - good food, kids enjoyed the pool, and away from the chaos of Colombo. Rooms were nothing fancy and a little dated, but worked fine for our family. Staff was great and very accommodating."…""Nice place - good food, kids enjoyed the pool, and away from the chaos of Colombo. Rooms were nothing fancy and a little dated, but worked fine for our family. Staff was great and very accommodating."WWW…"

Reviewed on Mar 7, 2020

"My wife and I came to Sri Lanka for our honeymoon. We found the local language to be a bit of a barrier and couldn't get around as easily on our own. Nayana from Thotupula Lakeside Resorts, genuinely helped us out in a manner, where we have never been helped before. She helped us co-ordinate the ..."…""My wife and I came to Sri Lanka for our honeymoon. We found the local language to be a bit of a barrier and couldn't get around as easily on our own. Nayana from Thotupula Lakeside Resorts, genuinely helped us out in a manner, where we have never been helped before. She helped us co-ordinate the ..."WWW…"

Reviewed on Jun 8, 2014

"The pool, scenery and overall cleanliness of the hotel along with the professionalism of their staff is highly commendable"…""The pool, scenery and overall cleanliness of the hotel along with the professionalism of their staff is highly commendable"WWW…"

Reviewed on Mar 22, 2020

"Very friendly and helpful staff! Clean room, very good room service. I highly recommend this hotel for people wanting to stay in Colombo."…""Very friendly and helpful staff! Clean room, very good room service. I highly recommend this hotel for people wanting to stay in Colombo."WWW…"

Reviewed on Jul 19, 2020

"We like the friendly staff, comfortable room and the beautiful view. We were v happy with tight security 24/7. Toilet shower area tend to accumulate water. Perhaps during civil work, sloping was not done properly"…""We like the friendly staff, comfortable room and the beautiful view. We were v happy with tight security 24/7. Toilet shower area tend to accumulate water. Perhaps during civil work, sloping was not done properly"WWW…"

Reviewed on Feb 27, 2020

"A modern beautiful and well run hotel. big rooms. friendly people. Only downside is that the location is half an hour by tuk tuk from all else in Negombo."…""A modern beautiful and well run hotel. big rooms. friendly people. Only downside is that the location is half an hour by tuk tuk from all else in Negombo."WWW…"

Reviewed on Mar 6, 2020