Kanoa Beach Tours

The room was clean, staff/owner was very friendly

We had a second floor unit with an outdoor kitchen. It was a unique experience. It had basic cooking equipment and a gas cooktop and large fridge. It looked over the pool. It was clean. It was a very quiet property. The bbq’s were not in good shape. The pool was clean and very nice with good lounges and shade. You can walk to 3 restaurants, one being on the property. You can walk to beaches with great snorkeling. The staff were helpful. We had issues with the rental car we rented from here though. We wer not notified about a $500 u.s. deposit and if they put it on the credit card they charged 4%. They had to charge and refund and recharge after 7 days which made no sense therefore we were getting hit with extra charges for a deposit. Last minute told to take the car to the unit to get refunded. We were supposed to take it to the airport. They did provide a driver but we were going to make stops on the way. We’re not able to do that. We used all our u.s. cash. The staff were good. We would stay again but not rent their car.

They did not provide a do not disturb sign for the door so twice housekeeping tried to come in while I was getting ready. The second time the guy tried to argue with me about whether I had a do not disturb sign and unlocking the door despite me asking what he wanted through the door three times. The location was good and the supermarket a few minutes away was helpful.