Jan Thiel Beach Tours

Stayed in The Ivy. Booked a 1 bedroom apartment but was given a 2 bedroom apartment upon check-in. Loved the extra space ! Apartment was beautiful and clean. Kitchen was stocked with all things needed to cook/bake. Balcony was spacious. Online pictures are accurate to in person sights. If traveling from US bring power adapter or ask front desk to borrow one. One suggestion would be to have long mirrors in apartment. Was unable to get a complete look of outfit after getting dressed. Only con was property being isolated so nothing was in walking distance. Even the beach that is advertised is about a 30 min walk from the reception desk. Once you check in the associates will get you to your room using their golf carts and pick you up on day of check out but in between you are on your own to get around which can make things difficult.

The room appeared to be clean the towels on the bed smelled and old..there was no face towels only big towels..it was a lot of bugs flying in because of the pool and sliding doors ...The Main part that pissed me off about the stay was we barely stay in the room because we were out sight seeing an trying to enjoy ourself an at check out they try to charge us additional fees for air condition and water when I barely used the ac because I was barely there other than sleeping...so what I'm trying to say is in my opinion if they improve there cleanliness an stop trying to beat customers out of money when it's already very expensive to stay there this would be a beautiful vacation spot because the views of the resort was beautiful...We didn't even used the pool we was hardly ever in the room the inside of the pool didn't look like it was properly cleaned ... the resort visually looks good they just have to do better