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Reviews

99 reviews
"Coco is located at main road. Easy to find the hotel Friendly staff. Breakfast ..."

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Jimbaran Beach
    3 min drive
  • Popular Location
    Discovery Shopping Mall
    5 min drive
  • Popular Location
    Waterbom Bali
    5 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Double Room, 1 Queen Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Kedonganan

Coco de Heaven is located near the beach and in a walkable area with good airport proximity. The area's natural beauty can be seen at Jimbaran Beach and Kuta Beach, while Garuda Wisnu Kencana Cultural Park and Bali Nusa Dua Theater are cultural highlights. Waterbom Bali and Bali Bird Park are also worth visiting.

Popular Location

What's nearby

  • Jimbaran Beach - 3 min drive
  • Kuta Square - 5 min drive
  • Discovery Shopping Mall - 5 min drive
  • Waterbom Bali - 5 min drive
  • Tanjung Benoa - 12 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 5 min drive

About this property

Coco de Heaven

Suburban Kedonganan hotel in By Pass Ngurah Rai, near Jimbaran Beach
Along with a coffee shop/café, this hotel has a 24-hour front desk and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite. Rooms boast fireplaces and offer free WiFi and plasma TVs. Other amenities available to guests include refrigerators, room service, and electric kettles.
Air-conditioned accommodations at Coco de Heaven offer fireplaces and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
This Kedonganan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Limited parking spaces

Food and drink

Breakfast available for a fee: IDR 25000-25000 for adults and IDR 25000-25000 for children
1 coffee shop/café
Room service available

Family friendly

Refrigerator

Conveniences

Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Tour/ticket assistance

Languages spoken

English
Indonesian

Outdoors

Garden
Pool sun loungers
Terrace

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Shower

Entertainment

32-inch plasma TV
Cable channels

Food and drink

Electric kettle
Free bottled water
Refrigerator

More

Desk
Fireplace
Phone

Policies

Check-in

Check-in available 24 hours

Check-out

Check-out before noon

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between IDR 25000 and IDR 25000 for adults, IDR 25000 and IDR 25000 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets and no service animals are allowed at this property.

Property is also known as

  • Coco de Heaven
  • Coco de Heaven Hotel
  • Coco de Heaven Hotel Tuban
  • Coco de Heaven Tuban
  • Coco Heaven
  • Coco Heaven Hotel Tuban
  • Coco Heaven Hotel
  • Coco Heaven Tuban
  • Coco Heaven Hotel Kedonganan
  • Coco Heaven Kedonganan
  • Coco de Heaven Hotel
  • Coco de Heaven Kedonganan
  • Coco de Heaven Hotel Kedonganan

Frequently asked questions

3.2

Guest rating

5 - Excellent
14
4 - Good
31
3 - Okay
28
2 - Mediocre
16
1 - Poor
10
3.3
Cleanliness
3.8
Service and Staff
3.5
Amenities
3.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Coco is located at main road. Easy to find the hotel Friendly staff. Breakfast is good , worth for stay.

Stayed 1 night in Jun 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good over all compired with 2 star hotel, reasnobl services and aminities with the cost of hotel. Thanks

Stayed 7 nights in May 2019

1/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort

I chose Coco De Heaven on Jan 17 & 18, There is CCTV & Parking available inside the fence. On 18 Jan after 10 am, I came back to hotel after breakfast, I left my phone on my moped's pocket for less than 30 seconds. I came back to pick it up in less than a minute. My cell phone was stolen. I requested front desk for CCTV coverage and I was told CCTV is not working. I went through my room and requested room service, I never received room service. Staff regularly relocate the bikes and mopeds to make more parking space. There was no public present in the parking lot when I came. Ninja 250 belonging to staff who was going home was parked beside my moped. Person who took my cell phone removed the SIM Card & as result I could not locate. Police mentioned since there was no CCTV working, which is rare for a good hotel, It would be hard to locate the phone. I requested to talk to manager, but supervisor states he is on vacation. There was no responsibility and no search conducted. I offered a large reward to staff if they can provide my cell phone. I believe the individual who has my cell phone knew who I was and works within the premise. As a traveller, I would reccommend to be careful at Coco de heaven for your belongings. Especially when staff knows there is no CCTV and accountability. I was very disappointed by lack of customer service. I did check out of worst nightmare. Management does not want to follow up. I have been contacting for more than a week :(

Stayed 1 night in Jan 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I chose Coco De Heaven on Jan 17 & 18, because rooms & swimming pool are clean. There is CCTV & Parking available inside the fence. On 18 Jan after 10 am, I came back to hotel after breakfast, I left my phone on my moped's pocket for less than 30 seconds. I came back to pick it up in less than a minute. My cell phone was stolen. I requested front desk for CCTV coverage and I was told CCTV is not working. I went through my room and requested room service, I never received room service. Staff regularly relocate the bikes and mopeds to make more parking space. There was no public present in the parking lot when I came. Ninja 250 belonging to staff who was going home was parked beside my moped. Person who took my cell phone removed the SIM Card & as result I could not locate. Police mentioned since there was no CCTV working, which is rare for a good hotel, It would be hard to locate the phone. I requested to talk to manager, but supervisor states he is on vacation. There was no responsibility and no search conducted. I offered a large reward to staff if they can provide my cell phone. I believe the individual who has my cell phone knew who I was and works within the premise. As a traveller, I would reccommend to be careful at Coco de heaven for your belongings. Especially when staff knows there is no CCTV. ALIT & Wayan from Coco de heaven were involved in this incident. Kindly proceed with caution.

Stayed 1 night in Jan 2019

3/5

  • Disliked: Cleanliness

Satisfied a little bit

I stayed there for 3 nights. When I arrived, it was quicked check-in, the guy at the reception was nice and accommodating. The housekeeping are not friendly and approachable. But the lady who took the guy at the reception was very nice. She taught me to download GoJek apps so that I can book car, and when the driver sent me messages in their language, the lady help me to reply. The location was far from everything like the malls, food chains, etc. They have free breakfast but only 1 menu everyday and they don't have free coffee and milk at the room, they only provide sugar and tea and they don't have free shampoo and soap inside the bathroom. They have nice swimming pool. The only thing I don't like much was the guests are smoking at the lobby and the smoke gives me cough.

Stayed 3 nights in Jan 2019

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