Ratings based on 407 Verified Reviews
3.1 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from Maryland
Clean, nice affordable place/
Posted Sep 19, 2017
Pros: clean/affordable/tasty breakfast
Cons: room size, earlier start to breakfast.
Location: Mt Rushmore is minutes away, the little town of Keystone is pleasant!
Breakfast was good, everything fairly clean. The double bed room was really tight for 2 adults and 2 kids of ages 1 and 3.
by A verified traveler from Colorado
stayed 3 nights and will never stay there again,
Posted Sep 5, 2017
Pros: nothing
Cons: everything
terrilble parking, bad breakfast service,tiny room should be on HGTV as smallest ever,bad air conditioner was noisy and smelled of electrical wires burning,room service was terrible with no coffee refill for 3 mornings, you know the old saying, YOU MAY RIP ME OFF ONCE BUT YOU WONT GET ME TWICE! We are very disappointed that EXPEDIA even HAS this Dump available, this property has reduced my expectations with EXPEDIA
by A verified traveler from Iowa
Would not recommend this room at all
Posted Sep 4, 2017The rooms were so so small to start off. Then the parking was terrible around the hotel. Had to wait in line a long time to get a room key, due to the fact the computer crashed. The staff says it happens all the time. Staff was to worried about how her hair looked flopping it around all the time, that it was so annoying to watch. Very bad experience, will not go back and would not recommend.
by A verified traveler
Posted Aug 31, 2017
Rooms were clean but small. There was an issue with the septic we were provided with a plunger to use after every time we had to use the facilities. Because the room was booked through Expedia, there was nothing the front desk would do to compensate.
Recommended
for Everyoneby A verified traveler from Costa Mesa. CA
Fantastic view
Posted Aug 30, 2017With a fantastic view of City of Keystone & situated on a hill overlooking roads to Mount Rushmore, Baymont Suites surely offers visitors a feeling of majestic view to come next.
Recommended
for Familiesby A verified traveler from NWA, AR
Expedia Screwed Up
Posted Aug 30, 2017
Pros: Newer for the area.
Cons: Expedia sold to us for $89/night/room price actually final cost is $114/night/room. That is 30% tax!!!!
Location: Mt. Rushmore, Crazy Horse Monument, tourist shopping
Expedia was told our mature family needed adjoining rooms with a door to allow us to interact like a family. They assured us this hotel does have that & booked us. It did not! Only small things beyond that.
Recommended
for Everyoneby A verified traveler from Chicago IL
Great location
Posted Aug 27, 2017Great location close to Mt. Rushmore and other attractions, continental breakfast was included in our stay , wish they had better options for breakfast and more English speaking staff .
Recommended
for Everyoneby A verified traveler from minnesota
Enjoyed our stay
Posted Aug 27, 2017Would be nice to have benches on the highway side! For the convenience of the guests located on that side of hotel! Ashtrays outside would also be a bonus and much cleaner
by A verified traveler
Great Location, unrealized Potential
Posted Aug 27, 2017
Pros: Location.
Cons: Carpet replaced. Cleaner room. Room too small.
Location: Overlooking Keystone, view of Rushmore.
Room was too small for furnishings. Room wasn't very clean. Hair left in bathroom creeped my wife out. Rock slide in the driveway should have been cleared.
by A verified traveler
On steep hill with walk into town. Future remodel?
Posted Aug 26, 2017Little run down but looks like they may be doing a remodel in the near future.