Find all hotels by Banyan Tree in Ko Jum

"the location is very good, close to the Ao Nang beach, restaurants and shopping. The room was a little old and need to be renewed specially the bathroom. However, it was comfortable and the bed very good and there was no noisy."

"The room and the bathroom were both spacious and very clean. The beds were comfortable and the staff were very nice, accommodating and professional. The hotel rooftop pool was excellent. "

"Excellent!"

"The property and hospitality was amazing, as was our family villa. My major concern was employee food handling. We had 3 smoothies made and I happened to be at the bar while they were bejng prepared. I watched our bartender blend them, put a spoon in to taste it, put the spoon in his mouth, and then put the spoon back into our smoothies. Yuck! Aside from that, staff were attentive, lovely and exceeded our expectations. The massage place across the street was also fantastic and priced very well."

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"To say I’m very disappointed in this hotel would be an understatement. We arrived at 7pm and entered our room that was supposed to have a cliff view but it was behind buildings with garbage and towers in the way. The room also smelt like mold and mildew, we complained to the front desk and they sent someone up to check, in which he only sprayed air freshener!! After we returned at 10pm to see if we can switch rooms, we waited over an hour to get a proper response from reception and eventually moved to a different room with a pool view. This room also smelt like mold, the toilet and shower are also detached small spaces and not what we expected. The housekeeping also comes at different times throughout the days so very inconsistent, we wanted to rest during the late afternoon and they had to clean our room as we were there. Housekeeping don’t replace the cups, towels, hand wash soap and didn’t take out the garbage. The plumbing is very poor as well, engineers came to fix the temperature as it only stayed boiling hot, the sink drain also got locked into the socket and an engineer also had to come and repair the sink. I cannot believe how awful this hotel is, this was a 2 star motel experience (at best) and I do not recommend wasting your money here."

"Le site est paradisiaque, nous avions un chambre sur le bord de la plage. Le déjeuner est très bon avec beaucoup de choix le seul bémol il débutait à 8h. Ça serait très apprécié si nous pouvions prendre un café avant 8h. Sinon tout était parfait "

"Excellent Hotel and service. Everyone was so nice and friendly. Breakfast was very good. Pool was simple and very nice to just hang out. Property was very well maintained. Property is in a great location. Very close to the beach, shopping and food. The cats were also very kind and friendly and took good care of us. Always making sure we were happy. Please take good care of them. Thank you Mr. Orange cat for greeting us, White cat for the belly rubs and black and white cat for walking us to our room everyday. Thank you also to your wonderful staff! It was a great stay!"

"Nice comfortable room. Big with modern facilities. Good position too."