COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Best Western Saranac Lake

Photo gallery for Best Western Saranac Lake

Featured Image
Beach nearby
Indoor pool, sun loungers
Indoor pool, sun loungers
Indoor pool, sun loungers

Overview of Best Western Saranac Lake

Best Western Saranac Lake

2.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
487 Lake Flower Avenue, Saranac Lake, NY, 12983

Explore the area

  • Popular LocationLake Flower3 min walk
  • Popular LocationPendragon Theatre15 min walk
  • Popular LocationBartok Cabin4 min drive
  • AirportSaranac Lake, NY (SLK-Adirondack Regional)15 min drive

Choose dates to view prices

About this area

Saranac Lake

Located in Saranac Lake, Best Western Saranac Lake is near theme parks and on a lake. Saranac Lake Adirondack Scenic Railroad Station and Bartok Cabin are local landmarks, and some of the area's attractions include Boots and Birdies and Lake Placid Winter Olympic Museum. Looking to enjoy an event or a game while in town? See what's happening at Olympic Center or Olympic Jumping Complex. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and ice skating.

What's nearby

  • Lake Flower - 3 min walk
  • Pendragon Theatre - 15 min walk
  • Saranac Laboratory Museum - 2 min drive
  • Adirondack Artists Guild - 3 min drive
  • Bartok Cabin - 4 min drive

Getting around

  • Saranac Lake, NY (SLK-Adirondack Regional) - 15 min drive

Restaurants

  • McKenzies Grille — 1 min walk
  • Mckenzie's Grille — 4 min walk
  • La Bella Ristorante — 4 min walk
  • Mountain Mist Custard — 10 min walk
  • Lakeview Deli — 17 min walk

About this property

Best Western Saranac Lake

Lakefront hotel with restaurant and indoor pool
A restaurant, an indoor pool, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. All rooms are soundproofed and offer WiFi and free newspapers. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and microwaves.
Best Western Saranac Lake offers 69 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Snow sports gear

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference space (988 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Renovated entire property - October 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Mountain
Best Western Mountain Inn
Best Western Mountain Lake
Best Western Mountain Lake Inn
Best Western Mountain Lake Inn Saranac Lake
Best Western Saranac Lake
Saranac Lake Best Western
Best Western Mountain Lake Saranac Lake
Best Western Mountain Lake Hotel Saranac Lake
Best Western Saranac Lake Hotel
Best Western Mountain Lake Hotel Saranac
Best Western Saranac Saranac
Best Western Saranac Lake Hotel
Best Western Saranac Lake Saranac Lake
Best Western Saranac Lake Hotel Saranac Lake

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 322 out of 832 reviews
5 - Excellent 39%
Rating 4 - Good. 353 out of 832 reviews
4 - Good 42%
Rating 3 - Okay. 113 out of 832 reviews
3 - Okay 14%
Rating 2 - Poor. 21 out of 832 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 832 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not recommended. Very disappointed in this hotel. I understand this was the Ironman weekend and prices were raised, but for $409 a night it should have been a lot nicer. The room smelled musty and the bathroom was extremely tight. There was not even a continental breakfast included. It definitely was a price-gouge for the weekend. Also the carpets need cleaned. I walked in my barefeet and the bottoms of my feet were filthy.
Stayed 3 nights in Jul 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Though I stayed for two days, there was no service for the second day. No fresh towels. Rude front desk worker. No effort to rectify poor condition. Stairs muddy for the whole time we were there. Will never stay at a BW again!
Stayed 2 nights in Jul 2021

1/5 Terrible

Disliked: Cleanliness, staff & service
Rented 3 rooms for a week several months before arriving. One was a handicap room for my 103 yr old father. A handicap room was not available when we arrived. Failed to clean all three rooms on the second day of reservation. When making an inquiry at the front desk, another group was checking in. The person was assigned 3 times in a row to rooms that had not been cleaned from a previous reservation. Hotel is undergoing management change. I would not recommend this hotel at this time.
Stayed 7 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Washing machine was out of service. Staff was solid.
Stayed 3 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Snow plow blade being stored in the only handicapped parking area near our closest building entrance door...in July.
Stayed 1 night in Jul 2021