8/10 Very Good! (890 reviews)
Good God, please do not stay here unless you want to deal with the most ignorant hotel staff imaginable. I tried to get assistance from someone with the last name Nazario, and he actually told me I made him uncomfortable simply for standing near the check‑in desk. When I first arrived, he was FaceTiming someone, and another front desk person had to help me, while actively vaping as I walked up. There was zero urgency to assist anyone, only a clear desire to be rude and rush guests out so they didn’t have to be bothered. Then I went to the dinner area that was supposedly open, and it wasn’t, well before their 10pm cutoff. I cannot believe they hire such completely unprofessional children to run what is supposed to be a well‑known, high‑end hotel. I’m honestly shocked by what I just experienced, and I hope you never have to go through anything like this. Do yourself a favor and don’t stay here.
Reviewed on Jul 30, 2026
