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“Very comfortable. Clean. The staff were extremely helpful and friendly.”

“All good”

“no breakfast (need to pay extra money) Bad smelling Just so so”

“No comment”

“Some clothes from previous customers kept in the wardrobe.”

“Whilst the pictures and description might depict a 4 star hotel, the Hotel Penzance Promenade is definitely not a 4 star hotel. It is poorly maintained and dirty with untrained staff. On arrival we were greeted by someone who hardly spoke English and just said "sign please" and handed us a piece of paper with our details on. We were then shown to our room door, advised of breakfast times and he left. Our room had a broken pane of glass in one of the windows, which showed signs of being……

“Staffs are friendly and energetic, feel welcome staying here. Beer was nice and breakfast as well. ”

“Many thanks to Fiona for being such a kind and welcoming and friendly host. The room was lovely and clean and comfortable and the whole house beautifully decorated and with a calm feel. Breakfast was excellent served in the dining room. Easy parking in a free car park just a few minutes walk away. We had a lovely time, thank you.”

“Excellent stay, felt very welcoming upon arrival. Was even offered a room with a larger bed due to my height, but the bed and the room we booked was amazing. Looking forward to our next stay.”

“Typical seaside B&B. Friendly and helpfull staff. Our room was large with a large bed. Mattress was on the very soft side, perhaps needs a replacement in the near future. Breakfast menue was good with lots of choices from full Cornish to kippers and the usual syrials, yogurts and fresh fruit. For us, not the fittest, the hotel was a bit out of the main town but near a bus link for a bus to the main bus depot. The seafront was also not that far to walk down the hill.”