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Overview of American Inn and Suites Ionia

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Standard Room, 2 Double Beds

No guest room rating
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

No guest room rating
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub

No guest room rating
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Honeymoon Suite, 1 King Bed with Sofa bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Jetted Tub

No guest room rating
  • Sleeps 2
  • 1 King Bed

Overall score and ratings

3.3
Rating 5 - Excellent. 39 out of 207 reviews
5 - Excellent 19%
Rating 4 - Good. 70 out of 207 reviews
4 - Good 34%
Rating 3 - Okay. 42 out of 207 reviews
3 - Okay 20%
Rating 2 - Poor. 32 out of 207 reviews
2 - Poor 15%
Rating 1 - Terrible. 24 out of 207 reviews
1 - Terrible 12%

3.3/5

Cleanliness

3.9/5

Staff & service

2.8/5

Amenities

3.1/5

Property conditions & facilities

2/5 Poor

Disliked: Staff & service
It was ok. When we went to go check in they process the room that someone was already occupied in.
Stayed 6 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities
Overall room was nice, bathroom could be updated a bit.
Stayed 1 night in Feb 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First jacuzzi room was filthy, chocolate like substance splattered around bathroom area. Burn holes in carpet and bed spread. Jacuzzi only had half of the jets working. Out of the two TVs in that room I couldn’t not get either of them to work. Called front desk and they gave us another room Same deal with the new rooms jacuzzi, less than half the jets were working. Hot water is hit and miss. Coffee pot was dirty with grounds from the last person who stayed here. No smoke alarm in the room. Bathroom ceiling vent hanging from the ceiling about to fall down. Carpet was old stained and covered in food crumbs in every corner. Trim falling off the walls. Just terrible. Also discovered that the door peephole had been removed giving everyone that walked by a free show. I taped a piece of paper over the hole for privacy only to be awakened at 5:30 in the morning hearing someone outside my door. Paper that I had placed over the open hole was on the ground. When I opened the door a guy was outside and said” hey boss I was wondering if you had a dollar I can have?” I told him no and to get away from my room. On top of no breakfast, pool was drained, no ice anywhere on the property. All of this was advertised as amenities. Had I known this I would not have booked this hotel. I will not recommend this hotel or stay here ever again.
Stayed 2 nights in Jan 2021

4/5 Good

Business traveler, Traveled with family
Liked: Staff & service
They were able to switch our room when there was an issue with our first room
Stayed 1 night in Jan 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2021

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