Series of unfortunate events
Posted Mar 25, 2016
Booked a 2 Queen Bedroom, there was only one bed. The staff including Janella gave an unwarranted, terrible attitude. There were random and suspicious people loitering around the parking lot during the night, raises a safety issue. Air conditioning did not function at all, and when I confronted this issue to the front desk, the response was "I'm sorry to hear that." Thanks for nothing. There was no trash bin. My non-smoking room smelled like smoke. 2 out of 3 my room keys did not function. The vertical blinds had missing slots, had to improvise to give me and my guests some privacy. I would not stay here again. I'm a simple person, and my group and I are very adaptable. It's just unfortunate that what the hotel offered through its website and pictures and promises, it or they did not live up to the agreements proposed. And that is why I'm disappointed. We would have been better in a hostel because at least we wouldn't be surprised with unexpected lack of accommodations.