“I made my reservation and paid in advance for my stay MONTHS before my arrival date. Two days before my arrival they cancelled my reservation. I called and talked with the manager who said she would look into it and call me back. I must have sent 3 messages following up and not one was responded to. Left a message saying that since I did not hear from them I would be there on my planned arrival. I was literally traveling all over Canada and the US and my plans were not easy to adjust at that……
“I love the kitchen in the room, this made it convenient for me to by groceries and cook which did help save money. The only thing that needed to be fixed was the room phone, it was not working at all but other then that I'd enjoy my stay and will definitely stay there when I visit my sister again.
Lexi at the front desk made it easier for me to stay an extra night since I had to leave so early on Sunday.Thank you for your help and any other staff I forgot.”