Top Red Carpet Inn in Lombard, IL

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Top Lombard Hotel Reviews

Holiday Inn Chicago O'Hare – Rosemont by IHG

10/10 Excellent

"Clean"

Hotel Felix River North/Magnificent Mile

2/10 Terrible

"We had an appalling stay. We arrived late-ish - around 11pm - due to a delayed flight. Only to discover the hotel had over-sold the rooms. They did not have the room we had booked - and paid for - (a king bed on high floor) as they had sold it. Instead we were put in a tiny room with a Queen bed, not much more than a store cupboard. The staff were largely unapologetic and did not seem to really care. They suggested that - if we had arrived much later - all the rooms would have been occupied and we would have had to go elsewhere. It was astonishing. Others guests arrived to check-in after us, and were told there were no rooms available. The staff offered us some drinks tokens (which already came with the booking!) and to waive the urban fee for one night. No real apology. No compensation. The next day we managed to move to the room we had booked, but staff were not very helpful in making this happen. Overall a shocking and terrible experience. I would strongly recommend people DO NOT STAY there."

The Royal Sonesta Chicago River North

8/10 Good

"The property has an excellent location. It's close to lots of bars, restaurants, and public transportation. It's very easy to walk around and find things. The staff was always super courteous and very friendly, offering to open doors and help all the time. We booked a larger room with a king bed, and it was amazing. The room was large, with a couch, and the bathroom was spacious, with a city-facing view. We stayed for four nights and chose not to use daily maid service, so we cannot comment on that. Others in our party with their own rooms did, and they said the staff did an excellent job. It is very loud. Lots of sounds, sirens, and homeless people on the streets add to the noise - we were on the 7th floor. However, it's a city. I'm just commenting on those who might be affected. We are from a big city, so this didn't bother us that much - it was like being back home."