“I am so disappointed that I booked through hotels.com and have prepaid the accommodation fees. But the hotel has twice charged me the accommodation fees on my credit card for second time and did not solve the problem. They even provide me a billing details with the charge of credit card. I am confused. I do not believe this hotel and hotels.com. As they did not make me feel comfortable.Bad experience.”
“I am so disappointed that I booked through hotels.com and have prepaid the accommodation fees. But the hotel has twice charged me the accommodation fees on my credit card for second time and did not solve the problem. They even provide me a billing details with the charge of credit card. I am confused. I do not believe this hotel and hotels.com. As they did not make me feel comfortable.Bad experience.”
Yi