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3.5
Good
Rating 5 - Excellent. 126 out of 996 reviews
5 - Excellent 13%
Rating 4 - Good. 431 out of 996 reviews
4 - Good 43%
Rating 3 - Okay. 322 out of 996 reviews
3 - Okay 32%
Rating 2 - Poor. 78 out of 996 reviews
2 - Poor 8%
Rating 1 - Terrible. 39 out of 996 reviews
1 - Terrible 4%

3.8/5

Cleanliness

3.6/5

Staff & service

3.5/5

Amenities

3.3/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Paddington Station, lots of food outlets close by, as well as Tesco. Room very small but clean and comfortable. Good wifi. Room heater a bit difficult to operate but ok when I got it going. No hot water in shower on the first morning but this was sorted out later in the day. Staff very friendly and helpful.
Stayed 4 nights in Nov 2020

4/5 Good

Liked: Cleanliness, staff & service, room comfort
nice
The stay was great however it would have been nice to be warned about the trains running underground making a noise in the room (basement room)
Stayed 2 nights in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+++ hotel
I really enjoyed my stay
Stayed 4 nights in Sep 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2020