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Extremely nice, helpful, and professional staff. I enjoyed every part of my stay and will be back soon.

Loved the city view from my non-smoking room, and the daily housekeeping was a nice touch. Thanks for making it a good experience for me.

Staying here every time I come to Long Beach from now on.

Great place to stay

This hotel never disappoints. The staff is extremely friendly, the staff is so accommodating. I feel like I’m a celebrity when I stay here! Beautiful rooms and very clean! Thank you, can’t wait to come back!

This location is centralized downtown seal, Beach and many other restaurants and food options

I didn't like the parking rate. It was very high. Ialso didn't like the destination passport. It made no sense since they gave us credit for the same amount to use for food and beverage. It's their way of making you spend 3-4 times as much for dining on the premises.

Great hotel and frankly a pleasant surprise given the general area. Clean, nicely appointed and people very friendly. They can’t do anything about the area but they have made facility very secure. Extra points for operating such a nice property despite the area! Thank you are part of the solution not the problem. Absolutely would stay again.

We were sailing today on the carnival Firenze so decided to stay right next-door on the Queen Mary the night before. This ship is amazingly beautiful, such history after 90 years of service. The king size bed was very comfortable and the room spacious, considering the age of the ship and how they used to design them. The staff is very nice, friendly and welcoming. We had a really nice dinner in the Promenade Café. A little spendy but what you would expect for the location. it is what it is on...

The property was beautiful, very clean, and accommodating. Staff was professional and nice.

The staff was very helpful and kind when we needed help with something and the room was very nice and roomy, I would book here again!

The staff were super helpful. There wasn't as much outside noise as some of the other reviews made me think there would be. Beds were comfortable, the amenities were great, and if you're taking a Carnival Cruise the hotel is across the street from Carnival's free shuttle to the port. We would definitely stay here again.

Very clean and good service

My family and I really liked this place. Everything was clean and parking was easy to find and get. The breakfast was just okay. The only thing we would of liked is of our room could have been cleaned every day.

This was by far the most kid friendly place we’ve ever stayed with amazing customer service. When we got there, I had a bad back spasm going on and 2 kids who’d been cooped up all day on a long drive. The staff was friendly and welcoming. They offered the kids both indoor and outdoor games. Susie from the front desk went way above and beyond in helping us get everything out of our rental car so I could bring the car back & then Bridget came & got us at the airport rental car drop off & brought...

Stayed 5 nights with my family of four and it was perfect. Safe was nice and attentive. The breakfast was great and the room was clean.

It was a short stayed but I liked it

Pre cruise stay. Was picked up by shuttle at airport. Very nice stay