Toll House Hotel

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Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Toll House Hotel

VIP Access

Toll House Hotel

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
140 S Santa Cruz Ave, Los Gatos, CA, 95030

Explore the area

  • Popular LocationPeabody Gallery4 min walk
  • Popular LocationArt Museum of Los Gatos6 min walk
  • Popular LocationTestarossa Winery20 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)18 min drive

Choose dates to view prices

About this area

Los Gatos

In the historical district, Toll House Hotel is in an area with good shopping. Winchester Mystery House is a notable landmark, and travelers looking to shop may want to visit Westfield Valley Fair Shopping Mall and Santana Row Shopping Center. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

What's nearby

  • Peabody Gallery - 4 min walk
  • Art Museum of Los Gatos - 6 min walk
  • Testarossa Winery - 20 min walk
  • Vasona Lake County Park - 4 min drive
  • Kings Court Shopping Center - 5 min drive

Getting around

  • Winchester Station - 8 min drive
  • San Jose College Park Station - 14 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 18 min drive

Restaurants

  • Willow Street Pizza — 3 min walk
  • Pizza My Heart — 4 min walk
  • Amour — 4 min walk
  • Great Bean Coffee — 4 min walk
  • Centonove — 4 min walk

About this property

Toll House Hotel

Suburban hotel with 24-hour business center and 24-hour front desk
A 24-hour business center, self parking, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. All 115 rooms offer free WiFi, iPod docks, and LCD TVs with DVD players. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests. Housekeeping is available once per stay.
Toll House Hotel offers 115 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

This Los Gatos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 10.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Dogs welcome
1 per room (up to 60 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 20 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Toll Hotel
Toll House
Toll House Hotel
Toll House Hotel Los Gatos
Toll House Los Gatos
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection
Toll House Hotel Hotel
Toll House Hotel Los Gatos
Toll House Hotel Hotel Los Gatos

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 562 out of 982 reviews
5 - Excellent 57%
Rating 4 - Good. 260 out of 982 reviews
4 - Good 26%
Rating 3 - Okay. 106 out of 982 reviews
3 - Okay 11%
Rating 2 - Poor. 37 out of 982 reviews
2 - Poor 4%
Rating 1 - Terrible. 17 out of 982 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked this room for my cousins who were visiting. While the hotel is undergoing renovation, it was hard to overlook the fact that we had to struggle to actually close the entry door so that it was latched. The "unique" bathroom barndoor kept opening when it shouldn't have and the TV didn't work. All of this was frustrating, but the CS was incredibly terrible. My cousin called the front desk six or seven times before someone actually answered and claimed that it would be fixed the next morning. Well, we returned in the afternoon to find that the TV had not been fixed. After calling repeatedly, with no answer, I went to the front desk while my cousin was still calling the front desk (calling again when the call was disconnected). I literally watched the man working the front ignore the ringing as he checked people in at a friendly snail's pace. When it was my turn, I asked if he wanted to answer the call. He did and informed her (again, my cousin/guest) that the order was in and that for some (invalid) reason that it wasn't done yet but soon would be. When she asked for the manager, he went in the back room and the female manager came to the phone. The front desk guy didn't return to the ever-growing line of (at least) eight people for several minutes until his manager went to retrieve him. That aside, it turns out the work order was never put in! I travel a lot and have never seen such horrible CS. After several calls to MGT we finally got an apology/consideration call.
Stayed 2 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean and the workers were very attentive
Stayed 1 night in Sep 2021

3/5 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice but
Stayed 1 night in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the location! We were heading to Capitola for the day and the freeway access and exit was perfect!!! We had a little balcony which was great as it added to the sq footage of the room! There was live music across the street in a beautiful little park! Food was walking distance! We ate at willow street pizza one night and it was perfection! Toll house bar was lacking only serving beer/wine in addition the hotel restaurant was closed!?!?!? They have done a nice job starting to renovate but still needs a bit more. Our room door was hard to shut and very noisy. You had to slam it to close it! The water pressure… well, there wasn’t any! Very loud on Saturday night! All night! I have to say though…. We had a wonderful time and will be back.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The place was quiet, but within easy walk to lots of shopping and dining
Stayed 1 night in Sep 2021