Hancock House

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Free WiFi, wheelchair access

Overview of Hancock House

Hancock House

3 out of 5

4.0/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Pet friendly

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Contactless check-out
601 East Jefferson Street, Louisville, KY, 60018

Explore the area

  • Popular LocationKFC Yum Center17 min walk
  • Popular LocationFourth Street Live!17 min walk
  • Popular LocationLouisville Waterfront Park18 min walk
  • AirportLouisville, KY (SDF-Louisville Intl.)9 min drive

Choose dates to view prices

Standard Studio

5/5 guest room rating
  • 460 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Studio

5/5 guest room rating
  • 430 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Premier Studio

No guest room rating
  • 390 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Executive Room

No guest room rating
  • 500 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Traditional Studio

No guest room rating
  • 400 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 1 Queen Bed

Signature Room

  • 500 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

About this area

Louisville

Located in Louisville, Hancock House is in a shopping district. Thomas Edison House and KFC Yum Center are cultural highlights, and travelers looking to shop may want to visit Fourth Street Live! and Mall St. Matthews. Muhammad Ali Center and Louisville Science Center are also worth visiting.

What's nearby

  • Jewish Hospital - 13 min walk
  • Kentucky International Convention Center - 16 min walk
  • KFC Yum Center - 17 min walk
  • Fourth Street Live! - 17 min walk
  • Louisville Waterfront Park - 18 min walk

Getting around

  • Louisville International Airport (SDF) - 9 min drive

Restaurants

  • Toast On Market — 3 min walk
  • Harvest — 3 min walk
  • Garage Bar — 4 min walk
  • Please & Thank You — 6 min walk
  • Against the Grain Brewery — 6 min walk

About this property

Hancock House

3-star Louisville aparthotel in Downtown Louisville with free parking
This smoke-free aparthotel features free self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a dishwasher, and other amenities include free WiFi and a TV. Housekeeping is available on request.
Hancock House offers 16 air-conditioned accommodations with hair dryers. Accommodations offer separate sitting areas. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Property is kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils

Bathrooms

  • Shower
  • Rainfall showerhead
  • Hair dryer

Living spaces

  • Sitting area

Entertainment

  • TV

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • USD 100 per pet per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)

Location highlights

  • In the shopping district

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • Smoke detector
  • Window guards

General

  • 16 rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information

Access methods

Access code

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 6.0 percent city/local tax will be charged
  • Cleaning fee: USD 25 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Housekeeping fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Property is also known as

Hancock House Aparthotel
Hancock House Louisville
Hancock House Aparthotel Louisville

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 15 out of 28 reviews
5 - Excellent 54%
Rating 4 - Good. 5 out of 28 reviews
4 - Good 18%
Rating 3 - Okay. 4 out of 28 reviews
3 - Okay 14%
Rating 2 - Poor. 1 out of 28 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 28 reviews
1 - Terrible 11%

4.5/5

Cleanliness

3.9/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was 5-star with one exception - the security door that was handicap accessible wasn't working. Management was easily reachable to report the problem, however, it wasn't resolved when last checked.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, property conditions & facilities
Bed and pillows were super comfortable.
Stayed 4 nights in Aug 2021

2/5 Poor

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Other reviews have had similar complaints. The room was very nice, but we arrived around 6:00 with two kids to find that only one of the beds was made and the others were bare mattresses. Calling the number put us in touch with the front desk of the hotel across the street who seemed to have nothing to do with the property other than taking messages to pass along to housekeeping. We went out to dinner and returned to find nothing had happened with the beds. Finally, we got the front desk person to bring us sheets that seemed to have been rescued from the throw away pile. They were threadbare and strange sizes, but we made do. We were there two nights and no one made any effort beyond that. The price on the room was great and overall, it was very nice, but if you arrive to find something isn't right, there won't be any opportunity or way to recitify it. The lack of a desk person to check us in was no problem, but the inability to contact or get help from housekeeping was.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was really nice and conveniently located within walking distance of shops and restaurants. The only negative comment would be the checkin process, it’s very confusing and there is no staff on site to help. You have to go across the street to the Hilton hotel to get your code to access your room And building because mine was never emailed to me like the instructions say. Room was really clean and modern and had dishes, pots and pans and utensils. You need to bring dish soap and kitchen towels. Bath towels are provided.
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, updated, comfortable. Close to shops, food, and entertainment!
Stayed 2 nights in Jul 2021