Other reviews have had similar complaints. The room was very nice, but we arrived around 6:00 with two kids to find that only one of the beds was made and the others were bare mattresses. Calling the number put us in touch with the front desk of the hotel across the street who seemed to have nothing to do with the property other than taking messages to pass along to housekeeping. We went out to dinner and returned to find nothing had happened with the beds. Finally, we got the front desk person to bring us sheets that seemed to have been rescued from the throw away pile. They were threadbare and strange sizes, but we made do. We were there two nights and no one made any effort beyond that. The price on the room was great and overall, it was very nice, but if you arrive to find something isn't right, there won't be any opportunity or way to recitify it. The lack of a desk person to check us in was no problem, but the inability to contact or get help from housekeeping was.
