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Hotel Alpina

3.0 star property
Comfortable hotel, a quick walk to KKL Lucerne

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hotel Alpina

Front of property
City view
Property grounds
Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes
Restaurant

Reviews

7.6

Good

Popular amenities

  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet friendly
    Pet friendlyPet friendly
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry

Explore the area

Map
Frankenstrasse 6, Lucerne, LU, 6003
  • Popular LocationKKL Lucerne4 min walk
  • Popular LocationChapel Bridge4 min walk
  • Popular LocationLion Monument14 min walk
  • AirportZürich (ZRH)58 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Ok
Richard
Jul 21, 2024

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About the neighborhood

Lucerne

Located in Lucerne, Hotel Alpina is in the city center and near a boardwalk/promenade. The area's natural beauty can be seen at Mount Pilatus and Mt Rigi, while KKL Lucerne and Swiss Transportation Museum are cultural highlights. Jesuit Church and Chapel Bridge are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing.
Visit our Lucerne travel guideOpens in a new window

What's nearby

  • KKL Lucerne - 4 min walk
  • Chapel Bridge - 4 min walk
  • Lucerne Town Hall - 7 min walk
  • Lion Monument - 14 min walk
  • Chateau Guetsch - 5 min drive

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Zurich Airport (ZRH) - 59 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Tibits - ‬2 min walk
  • ‪Heini - ‬3 min walk
  • ‪Caffe Spettacolo - ‬2 min walk
  • ‪Mövenpick - ‬3 min walk

About this property

Hotel Alpina

Hotel near KKL Lucerne
Located close to Chapel Bridge and Jesuit Church, Hotel Alpina provides a terrace, a shopping mall on site, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Other perks include:
  • Buffet breakfast (surcharge), tour/ticket assistance, and luggage storage
  • A 24-hour front desk, multilingual staff, and an elevator
  • Smoke-free premises, a front-desk safe, and ATM/banking services
Room features
All guestrooms at Hotel Alpina boast perks such as premium bedding, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and hair dryers
  • TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 35 per night); discounts available
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 20 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CHF 50.00
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 20 to 35 per person
  • Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is served at Hotel Monopol, located next door.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Alpina Lucerne
Hotel Alpina Lucerne
Alpina Hotel Lucerne
Hotel Alpina Hotel
Hotel Alpina Lucerne
Hotel Alpina Hotel Lucerne

Frequently asked questions

Is Hotel Alpina pet-friendly?

Yes, Hotel Alpina allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Alpina?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Alpina on Aug 6, 2024 start from $394.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Alpina?

Limited spots are available.

What time is check-in at Hotel Alpina?

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alpina?

Check-out is at 11 AM.

Where is Hotel Alpina located?

Located in the heart of Lucerne, this hotel is within a 5-minute walk of KKL Lucerne, Chapel Bridge, and Jesuit Church. Lucerne Town Hall and Lion Monument are also within 15 minutes. Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 5-minute walk.

Hotel Alpina Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 93 out of 353 reviews" "
Rating 8 - Good. 151 out of 353 reviews" "
Rating 6 - Okay. 71 out of 353 reviews" "
Rating 4 - Poor. 20 out of 353 reviews" "
Rating 2 - Terrible. 18 out of 353 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

2/10 Terrible

Elizabeth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The internet was very spotty. I had to re-log in at least 10 times in 24 hours because it kept kicking me off. Otherwise it was great. The staff was helpful and the location was great.
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Traveled with family
Disliked: Staff & service
We reserved and paid for our room months in advance. When we arrived on a rainy night after traveling the receptionist informed us that they were over booked and they “upgraded” us to a hotel across town and all we had to do is go back out in the rain with our luggage and wait for a bus. Our”upgraded” hotel was near nothing at we spent hundreds of dollars over the course of 3 days on cabs and walked miles to get our group back to the area where we were originally booked, for restaurants a sight seeing. Another family was trying to check in at the same time and were also sent across town in the rain. Terrible experience. Do not book here and expect to have a room. They did nothing in they way of compensation, they just expected us to accept their incompetence and lack of professionalism. Zero Stars. Less if possible.
Stayed 2 nights in Jun 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a convenient location…I had a lovely balcony too…I would definitely stay here again!!! 👍💕🤗
Stayed 2 nights in Jun 2024

10/10 Excellent

Ramprasad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and super helpful staff
Stayed 2 nights in Jun 2024

4/10 Poor

Swapnil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Patrick

Disliked: Cleanliness
The hotel is next to a night club and a pizzeria. You can hear the night club all night long. The smell of the pizzeria filled the hallway and stayed in the room. I found an empty water bottle under the bed from the previous resident. The breakfast was very good though. I would not recommend this hotel especially for the price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Margaret, FOSTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient hotel right next to the station but safe and quiet. Staff were very friendly and lots of help with things to do locally.
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet
Stayed 1 night in Mar 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Place to Stay in Lucerne
It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation
Stayed 3 nights in Mar 2024

10/10 Excellent

Yong Siong, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the main station and very convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Andree

Location. Staff. Facilities. Breakfast. Everything was terrific.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Our quad room was really nice and really modern. The location was good. The only weird thing was that there is basically no staff to receive or help guests.
Stayed 2 nights in Dec 2023

8/10 Good

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station. Very noisy, squeaky floors. Loud noisy street below. No front desk. Had to check in a hotel next door.
Stayed 3 nights in Dec 2023

2/10 Terrible

Christina

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Sehyon

Liked: Staff & service
It was too noisy at night.
Stayed 3 nights in Oct 2023

8/10 Good

Kristina

Traveled with partner
Liked: Cleanliness
Super close to the train station and lots of restaurant options in the area. The only downside is there isn’t front desk staff at this location regularly. We were told staff would be there until 8 pm, but when we arrived to check in at 7 pm there was no one there. The partner hotel is just around the corner and easy to access so it was a quick fix.
Stayed 2 nights in Oct 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super helpful and friendly! :) enjoyed my stay in Luzern and at Hotel Alpina very much
Stayed 2 nights in Aug 2023

4/10 Poor

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was ok but did not have air conditioning. There were two oscillating fans, which was nice, but we needed some cooler air so we had to sleep with open windows. There are several bars in the area and a restaurant next door. People were smoking cigarettes and the smoke came up into our room. It was Saturday night and the bars were open until 4 am. I was awakened many times, even with the provided ear plugs, and after 3 am, I could not fall asleep due to the constant yelling and screaming of the men and women at the bars. They continued to yell until 6:30 in the morning. It was awful!!!! The shower tiles were covered with epoxy at some point but that was bubbling up and rust and mold were behind the peeling epoxy paint. I like a clean shower. It was a very noisy location so I do not recommend it unless you like to drink all night. It was very close to the historic bridge and that was why I chose it.
Stayed 1 night in Aug 2023

2/10 Terrible

Brandy Anne

Traveled with family
Liked: Cleanliness
Upgraded rooms, overpriced for property and amenities
Stayed 2 nights in Aug 2023

10/10 Excellent

Krishna, morrisville

Liked: Staff & service, property conditions & facilities
Old style hotel but close all attractions

10/10 Excellent

DARSHANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very near and near to Luzern station
Stayed 1 night in Jul 2023

10/10 Excellent

Almaroz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great dining. Accessible for hiking:)
Stayed 2 nights in Jun 2023

10/10 Excellent

Cheuk Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

General hotel information

Reasons to Book
Spacious Rooms & Onsite Restaurant/Bar
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0