Mancelona Chalets

"The manager ended up upgrading our stay and it was a phenomenal trip. The room was very clean, quiet, well decorated, and cozy. The staff was so kind and helpful. The beach view was amazing. Very excited to come back and see all the new renovations in July "

"Beautiful casino, very comfortable room."

"This Hotel was extremely clean and the staff very friendly and courteous. They even had breakfast with our stay including scrambled eggs, sausage, bacon, fruit, pancakes and waffle maker, plus more. The reason I didn't give 5 stars was, when we arrived I was told the king room with a couch and bay view that we'd reserved and paid for, wasn’t available because the previous person extended their stay. So they gave me a two queen room with a view instead. The room was nice, but not what I'd reserved and I was wondering why the other person's needs were more important than ours. The other thing that wasn’t great was the TV only had 16 channels. PBS, news, MeTV, a couple Spanish, and at least one religious station. Thankfully we had our tablets and were able to see something else but on a 7-inch screen. "

"Nice staff and clean room"

"Horrible staff, unknowledgable and very unwilling to get off their phones and very annoyed to answer any questions "

"The Grand Traverse Resort and Spa was amazing....massage was A-One, baby you better get you one, it's that Deal. Hospitality was great......Thank you staff, you guys did your thing. We were in the tower our room were nice, view was.amazing. we'll.be back. Only thing need more dinning selections and a better brew of coffee in rooms and resort. "

"Traverse city is great to visit "

"Amazing stay! Beautiful rooms and excellent staff "

"Very clean room"