“This stay was just awful, mostly due to the desk staff. The fire alarm went off, no ones fault and the FD was there quickly.
We of course had to use the stairs and when we got to the lobby, the person at the desk "M", looked like a deer in headlights and was actually giggling.
After we got the all clear, the FD could not reset the elevators and the associate at the desk was clueless.
I get that things happen, but what I don't get is the attitude of the staff. AND, there was NO APOLOGY for the……
“This stay was just awful, mostly due to the desk staff. The fire alarm went off, no ones fault and the FD was there quickly.
We of course had to use the stairs and when we got to the lobby, the person at the desk "M", looked like a deer in headlights and was actually giggling.
After we got the all clear, the FD could not reset the elevators and the associate at the desk was clueless.
I get that things happen, but what I don't get is the attitude of the staff. AND, there was NO APOLOGY for the……
Lorie