“First impressions when i parked up and looked at the building was that it looked tired and in need of some tlc, when entering the reception area it was immaculately clean and bright with welcoming friendly helpful staff. Walking to my room i was impressed by the dining area and bar. My room was spotless and very comfortable with the best blackout curtains. Very impressed with the room but a personal preference would have been to be on the first floor. All the staff were excellent and the……
“Would have been a 5 star review but I asked the first night if staff could kindly remind other residents to move away from the front steps of the building whilst smoking kate at night as it comes into the bedroom window.
Second night I had to ask 3 different gentlemen to please move away as their smoke was keeping me awake and affecting my asthma. Two were very apologetic and moved but the 3rd I got abuse from and it was not nice😞.”