Hampton Inn & Suites Memphis-Shady Grove

Photo gallery for Hampton Inn & Suites Memphis-Shady Grove

Featured Image
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hampton Inn & Suites Memphis-Shady Grove

Hampton Inn & Suites Memphis-Shady Grove

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
962 S Shady Grove Rd, Memphis, TN, 38120

Explore the area

  • Popular LocationDixon Gallery and Gardens6 min drive
  • Popular LocationUniversity of Memphis9 min drive
  • Popular LocationPink Palace Museum10 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)15 min drive

Choose dates to view prices

About this area


Hampton Inn & Suites Memphis-Shady Grove is located in White Station, a neighborhood in Memphis, and is in the business district. Cordova Community Center and Minglewood Hall are local landmarks, and some of the area's attractions include Dixon Gallery and Gardens and Golf and Games Family Park. Pink Palace Museum and Sharpe Planetarium are also worth visiting.

What's nearby

  • Dixon Gallery and Gardens - 6 min drive
  • University of Memphis - 9 min drive
  • Pink Palace Museum - 10 min drive
  • Overton Park - 14 min drive
  • Wolfchase Galleria - 15 min drive

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive


  • Frank Grisanti's — 3 min walk
  • Ruth's Chris Steak House — 4 min walk
  • Owen Brennan's Restaurant — 6 min walk
  • The Capital Grille — 7 min walk
  • Seasons 52 — 7 min walk

About this property

Hampton Inn & Suites Memphis-Shady Grove

Memphis hotel in White Station with free breakfast and free area shuttle
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and dry cleaning. All 130 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Room service, premium bedding, and free local calls are among the other amenities available to guests.
Hampton Inn & Suites Memphis-Shady Grove offers 130 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 5 miles

Food and drink

  • Free on-the-go breakfast available daily
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding


  • Free toiletries
  • Hair dryer


  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator


  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Check-in from 4 PM - midnight


Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn & Suites Memphis-Shady Grove Hotel Memphis

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 436 out of 763 reviews
5 - Excellent 57%
Rating 4 - Good. 231 out of 763 reviews
4 - Good 30%
Rating 3 - Okay. 62 out of 763 reviews
3 - Okay 8%
Rating 2 - Poor. 16 out of 763 reviews
2 - Poor 2%
Rating 1 - Terrible. 18 out of 763 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Cleanliness
Our door didnt lock without pushing and pushing on the door and then to be sure of our safety we applied the inside lock.
Stayed 2 nights in Aug 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was clean, and the location was good. The breakfast was lacking compared to the Hampton Inn we stayed in prior. Also there was no complimentary soap in the bathroom.
Stayed 2 nights in Aug 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No ice machine on my floor.
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with family and small children
Disliked: Cleanliness
When we checked in, I noticed dust or dirt on the bench in the room, and on the ice bucket tray. The wallpaper in the bathroom was peeling, there were no towels in the room and there was a lot of hair and a plastic bag in the toilet. The breakfast buffet was good. The sheets were very wrinkled. We should have asked for another room. We were promised a voucher by mail for one free night at a Hilton hotel. We will contact Hilton to make sure that happens.
Stayed 1 night in Jul 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
There was no way to close the window as the curtain remained open all the time . Also, even though we had registered for three adults there were not enough towels nor were the bed skirts placed on the beds properly. We did enjoy a good night's rest as the beds were quite comfortable.
Stayed 1 night in Jun 2021