“The whole experience was just okay. Too many things wrong with the room to bother listing. Somebody that’s in charge appears to not be noticing deterioration of the place. Won’t bother to stay here again. Too many other places that are run better.”
“The property was very convenient to where we were going. Overall, the property was good. The only thing was when got into our room, it had a musty/mildewy smell to it. probably due to the AC drainage. We checked in and turned on the AC before we left to our final destination. Once we got back, the smell wasn't as, if at all, noticeable. Another thing, was as we were leaving to check out, walking down the second-floor hallway, there was an odor of sewer. We informed the front desk about it as……
“We reserved and paid for (a month in advance of our travel) a king suite and when we checked in we were given a room with 2 queen beds and not the king suite we reserved. The front desk staff literally told us that because we did not reserve through them directly, our reserved room that we reserved through Expedia was given to an IHG hotel member instead that had reserved through the hotel directly. They then said they were sold out and that the only room available to us was the non suite room……