COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Krystal Urban Aeropuerto Cd de Mexico

Photo gallery for Krystal Urban Aeropuerto Cd de Mexico

Featured Image
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Krystal Urban Aeropuerto Cd de Mexico

VIP Access

Krystal Urban Aeropuerto Cd de Mexico

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
Avenida Javier Rojo Gomez No. 630, Mexico City, CDMX, 9310

Explore the area

  • Popular LocationTezontle Park14 min walk
  • Popular LocationPlaza Central Shopping Center4 min drive
  • Popular LocationCentral de Abasto5 min drive
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)16 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City, Krystal Urban Aeropuerto Cd de Mexico is near the airport. Zocalo and The Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Xochimilco Ecological Park and Plant Market. Looking to enjoy an event or a game? See what's going on at Sports Palace Dome or Foro Sol.

What's nearby

  • Tezontle Park - 14 min walk
  • Plaza Central Shopping Center - 4 min drive
  • Central de Abasto - 5 min drive
  • Autodromo Hermanos Rodriguez - 8 min drive
  • Foro Sol - 9 min drive

Getting around

  • Cerro de la Estrella Station - 4 min drive
  • Mexico City Buenavista Station - 14 min drive
  • Benito Juarez International Airport (MEX) - 16 min drive


  • R1 — 1 min walk
  • Vips — 2 min walk
  • Chili's — 3 min walk
  • El Porton — 4 min walk
  • Starbucks — 6 min walk

About this property

Krystal Urban Aeropuerto Cd de Mexico

3.5-star hotel near Tezontle Park
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, 24-hour room service, a business center, and dry cleaning are onsite. All 96 rooms offer free WiFi, MP3 docks, and flat-screen TVs with cable channels. 24-hour room service, coffee makers, and free local calls are among the other amenities available to guests.
Krystal Urban Aeropuerto Cd de Mexico offers 96 accommodations with MP3 docking stations and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–noon: MXN 180 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Family friendly

  • Laundry facilities


  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms


  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets


  • Free toiletries
  • Hair dryer
  • Shower
  • Towels


  • Cable channels
  • Flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties



Check-in from 3 PM - midnight
Minimum check-in age - 18


Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 180 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Doubletree Hilton Hotel Mexico City Airport Area
Doubletree Hilton Mexico City Airport Area
Doubletree Mexico City Airport Area
Krystal Urban Aeropuerto Cd Mexico Hotel
Krystal Urban Aeropuerto Cd Hotel
Krystal Urban Aeropuerto Cd Mexico
Krystal Urban Aeropuerto Cd
Krystal Urban Aeropuerto Cd de Mexico Hotel
Krystal Urban Aeropuerto Cd de Mexico Mexico City
Krystal Urban Aeropuerto Cd de Mexico Hotel Mexico City

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 520 out of 982 reviews
5 - Excellent 53%
Rating 4 - Good. 315 out of 982 reviews
4 - Good 32%
Rating 3 - Okay. 82 out of 982 reviews
3 - Okay 8%
Rating 2 - Poor. 32 out of 982 reviews
2 - Poor 3%
Rating 1 - Terrible. 33 out of 982 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful!
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in and check out. Have free transportation to the airport.
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and right near a bus station , the airport shuttle staff were very kind food was great !
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service
El hotel resuelve y la atención es muy buena. Pero TIENEN que mejorar la comunicación. Reservé este hotel por el traslado al hotel. Nadie contestó el correo para agendarlo y no tienen una número de WhatsApp para clientes del exterior. Toda comunicación fue a través de la plataforma de Expedia, y demoraban días en contestar. Finalmente me dieron una hora, en Aduanas se demoraron un poco y salí diez minutos tarde. DIEZ MINUTOS. Literalmente vi al shuttle irse y tuve que tomar un taxi de US$ 12.00. En el hotel se volvieron puras excusas, que si tenían siete pasajeros más, que no me podían esperar porque tenían que respetar sus tiempos, que no tenían mi teléfono para llamarme (el cual está en la reserva, por cierto). Tengo tres hoteles más agendados en este viaje y con todos me he comunicado desde Panamá POR WHATSAPP.
Stayed 1 night in Jul 2021