Krystal Urban Aeropuerto Cd de Mexico

Photo gallery for Krystal Urban Aeropuerto Cd de Mexico

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Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Krystal Urban Aeropuerto Cd de Mexico

VIP Access

Krystal Urban Aeropuerto Cd de Mexico

3.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Avenida Javier Rojo Gomez No. 630, Mexico City, CDMX, 9310

Explore the area

  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)16 min drive
  • Popular LocationWorld Trade Center Mexico City34 min drive
  • Popular LocationThe Angel of Independence Monument36 min drive
  • Popular LocationBasilica of Our Lady of Guadalupe37 min drive

Choose dates to view prices

About this area

Mexico City

Krystal Urban Aeropuerto Cd de Mexico is located in Ixtapalapa, a neighborhood in Mexico City, and is near the airport and near a metro station. Zócalo and The Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Xochimilco Ecological Park and Plant Market. Looking to enjoy an event or a game? See what's going on at Foro Sol or Sports Palace Dome.
Visit our Mexico City travel guideOpens in a new window
Map

What's nearby

  • Tezontle Park - 14 min walk
  • Central de Abasto - 5 min drive
  • World Trade Center Mexico City - 34 min drive
  • The Angel of Independence Monument - 36 min drive
  • Basilica of Our Lady of Guadalupe - 37 min drive

Getting around

  • Canal de San Juan Station - 5 min drive
  • Mexico City Buenavista Station - 15 min drive
  • Benito Juarez International Airport (MEX) - 16 min drive

Restaurants

  • El Porton - 4 min walk
  • Starbucks - 5 min walk
  • Pizza Hut - 5 min walk
  • Sushi Kani - 7 min walk
  • La Antigua Bodega - 13 min walk

About this property

Krystal Urban Aeropuerto Cd de Mexico

3.5-star Mexico City hotel in Ixtapalapa, near Tezontle Park
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. All 96 rooms offer free WiFi, MP3 docks, and flat-screen TVs with cable channels. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Krystal Urban Aeropuerto Cd de Mexico offers 96 accommodations with MP3 docking stations and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a MXN 900 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–noon: MXN 200 for adults and MXN 120 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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See similar properties

Mexico City
Mexico City
Ixtapalapa
Ixtapalapa
Washer and dryer
Washer and dryer
Business friendly
Business friendly
Parking included
Parking included
Guest rating 4+
Guest rating 4+
3 star
3 star
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Renovations and closures

The following facilities or services will be unavailable from October 21 2021 to December 31 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 200 for adults and MXN 120 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Doubletree Hilton Hotel Mexico City Airport Area
Doubletree Hilton Mexico City Airport Area
Doubletree Mexico City Airport Area
Krystal Urban Aeropuerto Cd Mexico Hotel
Krystal Urban Aeropuerto Cd Hotel
Krystal Urban Aeropuerto Cd Mexico
Krystal Urban Aeropuerto Cd
Krystal Urban Aeropuerto Cd de Mexico Hotel
Krystal Urban Aeropuerto Cd de Mexico Mexico City
Krystal Urban Aeropuerto Cd de Mexico Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 538 out of 965 reviews
5 - Excellent 56%
Rating 4 - Good. 280 out of 965 reviews
4 - Good 29%
Rating 3 - Okay. 78 out of 965 reviews
3 - Okay 8%
Rating 2 - Poor. 31 out of 965 reviews
2 - Poor 3%
Rating 1 - Terrible. 38 out of 965 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in and checkout Front desk very friendly
Stayed 2 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most comfortable bed I’ve ever slept in! The rooms were very nice and everything was great!
Stayed 1 night in Apr 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This Hotel is not in the Airport. It shouldnt’ say -Airport- is confusing. The shuttle didnt’ pick us up. And the area was kind of scary. We dont’ recomend it for overnight connecting flights.
Stayed 1 night in Apr 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist Karen was amazing
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a bit of a drive from the airport, but shuttle service was excellent. Zero waiting time and friendly service. The food was great, relaxed ambience, and no hassle about VIP privilege. The neighborhood isn't the greatest.. no other nice restaurants close by.
Stayed 1 night in Apr 2022