Ratings based on 450 Verified Reviews
They paid and stayed. We double-checked.
2.9 Room cleanliness
2.8 Service & staff
3.0 Room comfort
2.4 Hotel condition
They paid and stayed.
by A verified traveler
Posted May 21, 2015
Was the worst , from the staff to the rooms , the beds where hard just terrible
for Familiesby A verified traveler
Hotel was condemned!Posted May 9, 2015 on Hotels
The hotel was condemned! We arrived late with a baby and the place had been closed by the city of Miami, due to it being unsafe. We were not given any advance notice, or offered a refund as an alternative, but instead sent to a sister hotel. One may think an ocean side hotel was an upgrade, but no. The room was in serious need of renovation, the faucets were rusty, the paint was peeling, the walls were badly marked and the cleanliness was poor! We had no choice other than to stay, as it was late and our baby daughter was really not enjoying being kept from her slumber. We complained and were offered no compensation, but just expected to accept the situation! I find it appalling that there was no communication prior to our stay, considering that the place had been closed for a couple of weeks. And lastly, this booking site (which I can not name, or they will refuse my review) was very poor in their handling of the situation too (as per usual). As the booking representative, they should be taking more responsibility and assisting customers in these situations. For instance, they should not be allowing hotels like this to have a no refund cancelation policy. It leaves people with no place to turn.
for Business Travelersby Christina from Bradenton, FL
Outdated/RemodelingPosted Apr 29, 2015 on Hotels
We received a great rate during season on a room here. Parking was a joke. We had to park underneath building and our card key wouldn't work when we tried to leave. The room was very outdated w/ a small box Tv, most of our floor was being renovated. However the balcony each room had made up for most of it!! Once remodeled I'm sure it will be lovely!We definitely want to stay again afterwards to see the difference, if, of course, we get another great rate through Hotels.Com. (:
for Getaway With Friendsby Kristine Kjær from Thisted
FremragendePosted Apr 23, 2015 on Hotels
Helt fantastisk, vi boede lige til stranden! Og alt var iorden.
for Couplesby Marcus from Rio de Janeiro
Hotel bomPosted Apr 12, 2015 on Hotels
Hotel bom.... Apesar de ser antigo as instalações são muito bem conservadas. Supriu muito bem as minhas necessidades.
by A verified traveler from atlanta ga
TrickedPosted Apr 11, 2015
Nothing was as described when booked, sticky chairs, beds where already slept n, no working pool mind you i had 2 kids under 10 big dissapointment. Their fire safety system did not work so fire marshals were all over the entire time. Terrible no accommodations and everyone had to evacuate by friday.
for Couplesby Flavio from Vitória
Confortável, sem luxo.Posted Apr 8, 2015 on Hotels
Hotel bem localizado, antigo e discreto. Quarto amplo com cozinha no mesmo ambiente. Móveis do quarto são novos e confortáveis, banheiro e elevadores antigos, limpo com tudo funcionando. Possui estacionamento no subsolo e térreo. Não é um resort. Pode ser utilizada estrutura de academia, piscinas e acesso à praia do Hotel Casablanca que fica a uns 5 minutos a pé. Cobra-se caro na estadia pela região.
for Couplesby Diana carolina from Bogota
Costo alto para lo q tiene el hotelPosted Apr 8, 2015 on Hotels
El motor del aire acondicionado así este apagado no deja dormir, la vista desde la habitación es espectacular, el espacio de la habitación es grande, falta remodelación y servicios como cafetería, piscina, etc. Las personas de recepción siempre gentiles!
for Familiesby Tatiana A from Campo Grande,MS
SÓ VALE A PENA PELA COZINHA E LOCALIZAÇÃO.Posted Apr 7, 2015 on Hotels
O hotel é bem localizado e os quartos são bem grandes e com uma boa sacada. Entretanto, a limpeza e conservação dos quartos é péssima. Quem tem qualquer tipo de alergia deve evitar, pois o carpete é muito antigo e a higienização sofrível. O convênio com o Hotel Casablanca garante acesso à praia, mas esse hotel parceiro não tem serviço de cadeiras/drinks na praia.
by A verified traveler
Experience did not match the picture imagePosted Apr 6, 2015
Pros: The AC worked inside the room.
Cons: Fix the issues listed above.
The hotel lights were all out in the parking and entry so I was hard to see and tell if the place was even open. When I asked, the clerk had no clue way. The hotel hallways had no AC and it was very hot and humid. The hotel hallways also had sheets of wall missing. The hotel room phone did not work and had cut wires all over the place. I had to call the front desk from my cell phone.