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"Fantastic grounds and easy parking. Lovely friendly staff on check in. Standard rooms could do with a refresh but all in all a very nice stay."

"Stayed here for 2 nights with my partner. We went to the races both days and in the spa each day. What a fabulous place and will definitely stay again"

"excellent stay as always and good value for money with included breakfast"

"We had an amazing stay at Hotel 131 The Promenade, recommended by a friend who also had a great experience. We opted for one of the high-end rooms, which was huge with an amazing and extremely spacious bathroom. The hotel staff were very attentive and the service was excellent. The atmosphere was very buzzy, with bars and even a DJ outside, making us feel like we were at a beach club. As a couple, we thoroughly enjoyed our stay and would love to return. The hotel is very fun and beautifully decorated. The only minor drawback was that the room was quite dark, even with all the lights on, and the corridors had some marks on the walls from suitcases, which affected the presentation slightly. However, apart from that, we will definitely be rebooking. Highly recommended for a vibrant and luxurious stay!"

"Great! Friendly staff."

"Amazing stop over great hotel excellent facilities and food"

" A 2 day stay with friends, lovely hotel,...First night was fine at dinner, 2nd night clashed with a "murder mystery night" and dining room staff were under pressure to provide a prompt service. (2 hours for 2 courses) Menu needs to change more frequently, perhaps providing a changeable "specials" board?"

"Have stayed in many of these hotels and never been disappointed. Very comfy and very nice surroundings "

"All staff were helpful &friendly &provided excellent client service.Norman in charge of the restaurant definitely must have a special mention as he is excellent & a top professional.Amy housekeeping supervisor was so helpful &our room was spotless.Queens hotel must have an excellent recruitment & training programme in place & this is reflected in the service provided by their staff. Thank you"