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Terrace/Patio
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Guest reviews

4.2/5 Very Good
2,163 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pet Friendly
  • Parking Available
  • Laundry
  • 24/7 Front Desk

Map

Explore the area

Popular LocationMonterey Convention Center1 min walk
Popular LocationFisherman's Wharf4 min walk
Popular LocationDennis the Menace Park13 min walk
AirportMonterey, CA (MRY-Monterey Peninsula)10 min drive

Choose dates to view prices

  • Room, 2 Double Beds (Courtyard)

    Room amenities

    • 342 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds (Courtyard)
  • Room, 1 King Bed (Courtyard)

    Room amenities

    • 342 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed (Courtyard)
  • Room, 2 Queen Beds, Harbor View

    Room amenities

    • 342 sq ft
    • Harbor view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Harbor View
  • Room, 1 King Bed, Harbor View

    Room amenities

    • 342 sq ft
    • Harbor view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Harbor View
  • Portola Room Two Double Beds

    Room amenities

    • 342 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsPortola Room Two Double Beds
  • Room, 1 King Bed (Portola)

    Room amenities

    • 342 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed (Portola)
  • Room, 1 Double Bed, Accessible

    Room amenities

    • 342 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Accessible
  • Room, 1 King Bed, Accessible

    Room amenities

    • 342 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible
  • Run of House

    Room amenities

    • 342 sq ft
    • Sleeps 2
    • 1 Twin Bed
    More detailsRun of House
  • Room, 1 King Bed (Partial View)

    Room amenities

    • 342 sq ft
    • Partial ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (Partial View)
  • Room, 2 Queen Beds (Partial View)

    Room amenities

    • 342 sq ft
    • Partial ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds (Partial View)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Monterey

Located in Monterey, Portola Hotel & Spa at Monterey Bay is connected to the convention center. Fisherman's Wharf and Pebble Beach Golf Links are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Monterey Bay and 17-Mile Drive. Monterey Bay Aquarium and Dennis the Menace Park are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Our guests love the resort's location for the sightseeing.

Visit our Monterey travel guide
Map
Popular Location

What's nearby

  • Monterey Convention Center - 1 min walk
  • Fisherman's Wharf - 4 min walk
  • Dennis the Menace Park - 13 min walk
  • Cannery Row - 15 min walk
  • Monterey Peninsula College - 8 min drive

Getting around

  • Salinas Station - 25 min drive
  • Monterey Peninsula Airport (MRY) - 10 min drive

Restaurants

  • Starbucks - 1 min walk
  • Cibo Ristorante Italiano - 1 min walk
  • Saffron - 1 min walk
  • Taco Bell - 1 min walk
  • Monterey Crepe Company - 1 min walk

About this property

Portola Hotel & Spa at Monterey Bay

4-star adventure resort connected to the convention center in Downtown Monterey
This smoke-free resort features WiFi in public areas, self parking, and dry cleaning. Additionally, a 24-hour front desk, multilingual staff, and a front-desk safe are onsite. All 379 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. WiFi and wired Internet are standard, as are LCD TVs with cable channels. Housekeeping is available on request.
Portola Hotel & Spa at Monterey Bay offers 379 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

Self parking: USD 21.00 per day
Parking height restrictions apply

Things to do

Shopping

Family friendly

Dry cleaning service
Free cribs/infant beds
Free rollaway/extra beds
Refrigerator

Conveniences

Elevator
Front-desk safe

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Luggage storage
Multilingual staff

Languages spoken

English
Filipino
Spanish

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
Handrails in stairways
In-room accessibility
Pool hoist on site
Roll-in shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Ceiling fan
Free cribs/infant beds
Free rollaway beds
Heating
Hypo-allergenic bedding
Linens
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Towels

Entertainment

42-inch LCD TV
Cable channels
Pay movies

Food and drink

Coffee/tea maker
Refrigerator

More

Connecting rooms available
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in from 4 PM - 2 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 18 March 2020 to 2 August 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)
2 per room (up to 150 lbs)
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 21.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Can I cancel my reservation for free at Portola Hotel & Spa at Monterey Bay and receive a full refund?
Yes, Portola Hotel & Spa at Monterey Bay offers free cancellation on select room rates, because flexibility matters! Please refer to Portola Hotel & Spa at Monterey Bay cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Portola Hotel & Spa at Monterey Bay?
As of Jul 4, 2020, prices found for a 1-night stay for 2 adults at Portola Hotel & Spa at Monterey Bay on Aug 3, 2020 start from $229, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Portola Hotel & Spa at Monterey Bay pet-friendly?
Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 150 lbs per pet. There's a required deposit per night.
How much is parking at Portola Hotel & Spa at Monterey Bay?
Self parking is available for USD 21.00 per day.
What time is check-in at this property?
Check-in is from 4 PM–2 AM. Late check-in is available during limited hours.
What time is check-out at Portola Hotel & Spa at Monterey Bay?
Check-out is at noon.
Where is Portola Hotel & Spa at Monterey Bay located?
Located in Downtown Monterey, this resort is within a 5-minute walk of Monterey Convention Center and Fisherman's Wharf. Monterey Bay and Cannery Row are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Portola Hotel & Spa at Monterey Bay

4.2
Very Good
5 - Excellent
1,027
4 - Good
731
3 - Okay
242
2 - Mediocre
119
1 - Poor
44
4.5
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Great location and they are remodeling so your experience is going to be even better.

Stayed 2 nights in Feb 2020