2/10 Terrible
Jaime
Traveled with family
Jun 12, 2024
Disliked: Cleanliness, property conditions & facilities
Our first impression was not being able to get in the front door because I never got sent my access codes. We had to tailgate a family going in after walking around with our suitcases for 2 hours. This property is not clean, not well kept, and doesn’t even have someone at the desk on a regular basis. We couldn’t find anyone to get us clean towels and were told to take our own dirty towels down to the laundry room if we didn’t want them in our room. There wasn’t even a TV in the bedroom. I would barely call this a motel let alone a resort. We ended up leaving halfway through our stay to go to a real resort to save our vacation. The manager was kind enough to refund part of my money when he found out I was not pleased and had checked out early so I did appreciate that. If you want a resort, this is not it. If you want a place to sleep where there is no one to monitor noise, smoking, yelling kids, etc…you might enjoy it.
Jaime
Stayed 6 nights in May 2024