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Best Western Plus Westlands

Photo gallery for Best Western Plus Westlands

Exterior
Suite, 1 King Bed, Non Smoking (Penthouse) | Terrace/patio
Deluxe Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Suite, 1 King Bed, Non Smoking (Penthouse) | Living area | Flat-screen TV
Suite, 1 King Bed, Non Smoking (Penthouse) | Minibar, in-room safe, desk, laptop workspace

Overview of Best Western Plus Westlands

Best Western Plus Westlands

4.0 star property

4.6/5 Wonderful

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Karuna Road behind Sarit Centre, Nairobi, 00606

Explore the area

  • Popular LocationWestgate Shopping Mall10 min walk
  • Popular LocationArboretum9 min drive
  • Popular LocationNairobi National Museum12 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)37 min drive

Room options

About this area

Nairobi

Located in Nairobi, Best Western Plus Westlands is in a shopping district. The Sarit Centre and Westgate Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Uhuru Park and Nairobi National Park. Looking to enjoy an event or a game while in town? See what's going on at Moi International Sports Centre.

What's nearby

  • Westgate Shopping Mall - 10 min walk
  • Aga Khan University Nairobi - 3 min drive
  • Arboretum - 9 min drive
  • Nairobi National Museum - 12 min drive
  • Kenya National Theatre - 13 min drive

Getting around

  • Syokimau Station - 32 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 34 min drive

Restaurants

  • The Tandoori Patio - 4 min walk
  • Bangkok Chinese Restaurant - 4 min walk
  • Mercado - Mexican Kitchen and Bar - 4 min walk
  • Open House - 5 min walk
  • Havana Bar - 6 min walk

About this property

Best Western Plus Westlands

4-star hotel in a shopping district
Consider a stay at Best Western Plus Westlands and take advantage of free continental breakfast, a coffee shop/cafe, and laundry facilities. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • Free self parking
  • Express check-out, free newspapers, and concierge services
  • Meeting rooms, a porter/bellhop, and a 24-hour front desk
Room features
All 101 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Hindi, Swahili, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 5000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Rollaway bed fee: KES 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Plus Westlands Nairobi
Best Western Plus Westlands Hotel
Best Western Plus Westlands Nairobi
Best Western Plus Westlands Hotel Nairobi

Frequently asked questions

Is Best Western Plus Westlands pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Plus Westlands?

As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Westlands on Dec 16, 2022 start from $115.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Westlands?

Self parking is free at this property.

What time is check-in at Best Western Plus Westlands?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Best Western Plus Westlands?

Check-out is at noon. Late check-out is available for a fee.

Where is Best Western Plus Westlands located?

Situated in a shopping district, this spa hotel is within a 10-minute walk of The Sarit Centre and Westgate Shopping Mall. Uhuru Park and Kenyatta International Convention Centre are also within 3 mi (5 km).

Can I cancel my reservation for free at Best Western Plus Westlands and receive a full refund?

Yes, Best Western Plus Westlands offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Westlands cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 47 out of 66 reviews" "
" "5 - Excellent 71%
Rating 4 - Good. 14 out of 66 reviews" "
" "4 - Good 21%
Rating 3 - Okay. 2 out of 66 reviews" "
" "3 - Okay 3%
Rating 2 - Poor. 1 out of 66 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 2 out of 66 reviews" "
" "1 - Terrible 3%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Tiffany
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the close proximity to shopping and our room size. We had enough space for our family.
Stayed 7 nights in Jul 2022

4/5 Good

Sanjay, Mcdonald
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Only feel the rooms are little tight. But location is great
Stayed 4 nights in Jul 2022

5/5 Excellent

Jennifer, Chicago
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an oasis in the middle of Nairobi. We felt very safe and the room was so quiet! The breakfast that is included is so delicious - omelet station, hot food, fresh bread, fruit, etc. .I would stay here again if I ever go back to Nairobi
Stayed 1 night in Jul 2022

5/5 Excellent

Dai
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
It was a wonderful stay. The room was clean and comfortable and breakfast was good. Wifi was stable and carpark is available though it was very tight.
Stayed 1 night in Jul 2022

4/5 Good

Peter, Sydney
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. Food is good snd 24hrs. Early breakfast available. No problem for later checkout. Pick up from the airport no problem but it was not free. I would stay again
Stayed 3 nights in Jun 2022

5/5 Excellent

Peter, Sydney
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Did have a hotwater problem, but can happen anytime Friendly front desk staff
Stayed 1 night in Jun 2022

5/5 Excellent

Kunverji
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best western Plus Hotel is very good Excellent Services From Check in to check out Very Friendly staff Very good security Staff We go again same place Thank you to all Who look after us while our stay
Stayed 5 nights in May 2022

5/5 Excellent

Verified traveler
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022

4/5 Good

Olabode
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amboselli trip
It was comfortable, had some of the classic elements of employees not understanding the value of automatically saying hello to a guest otherwise all good
Stayed 4 nights in Apr 2022

5/5 Excellent

Abner
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in presidential suite. Amenities were very convenient- washer, iron, universal plugs, kettle and coffee in room. Very spacious and clean. Helpful employees.
Stayed 1 night in Apr 2022