“They overbook It and promise give refund. But they don't give me back the money. And terrible service. So slow transfer us to another hotel at 1 am. The staff don't show any sorry!”
“The first room that we were checked into was unacceptable. The beds were hard. There was no blind on the window that would’ve kept people from seeing in with the lights on. The music on the weekends is really loud. We requested a room in the front of the building and were moved when we checked in, and after that everything was acceptable. The staff is very sparse, but helpful. I would stay there again, but I would insist on a room upfront.”
“The hotel is incredibly affordable and well maintained. I was able to check in early--although they didnt have my room available i was given an upgrade to a better suite at no cost.
The room was amazing, the shower had excellent pressure and the AC Unit was fantastic. Even the complementary breakfast was enjoyable. I would highly reccomend this hotel to anyone.”
“We ended up having to book this hotel last minute because our first one was terrible. The staff were so accommodating. Our room was amazing, clean, spacious, with lots of amenities that was great for our family. The convenience area in the lobby was great for picking up quick snacks. Our favorite part was the breakfast! Our 2 year old loved the continental breakfast and ate so much each morning. This hotel was conveniently located, we loved downtown Fall River from the historical locations to……
“Convenient location to everything I wanted to see. Spacious room and pretty exterior property. Nice decor inside but some items were in need of repair (tile missing in bathroom, wood on sink was worn/rough looking, bathroom door could use a replacement), and floor in room was filthy in spots, indicating they spot clean the big areas only. Staff was very friendly and though there is no maid service (I stayed 4 nights), they did bring fresh towels when I asked on day 3.”