“Excellent hotel with very clean rooms and nice staff. Away from the larger cities in this area which made it a must for me due to cargo I was transporting from my destination.”
“We arrived in the room to find water all over the floor. It appeared the toilet was leaking. We called the front desk to see if we could get a different room...but they were full. This is after we booked a King and they gave us a Queen. Then we waited an hour for a maintenance guy to confirm it was the tank leaking, not the wax ring....that took until after 11:00 PM. There were no other rooms available at nearby hotels. And they did not offer a discount or anything for the inconvenience. ……
“Rooms were very clean and nice, front desk =/lobby area very clean, however trash can in back by door was full each day I was there like it was never emptied. Otherwise great stay”
“when we arrived the room we were given was dirty, sheets and bedding had large stains and there were Bed bugs! We turned right around and went back to the front desk and were told there was nothing they could do to get us a different room. I then requested they cancel my reservation and refund us the money we paid. The clerk on duty said no problem, she said she would credit the full amount, but would they could not give us a receipt for the refund. When we got home they had only credited us for……