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Trident Inn & Suites

Star Rating
2.5 out of 5
Photo gallery

Reviews

338 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly
12340 I-10 Service Rd, New Orleans, LA

What's nearby

  • Popular Location
    Frenchmen Street
    12 min drive
  • Popular Location
    Fair Grounds Race Course
    13 min drive
  • Restaurant
    McDonald's
    13 min walk
  • Restaurant
    Chris' Cakes and Donuts
    15 min walk
  • Airport
    New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    28 min drive

Choose dates to view prices

Book online or call:

400 990 1479
  • Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

New Orleans

Trident Inn & Suites is located in New Orleans. Frenchmen Street and Bourbon Street are notable landmarks, and travelers looking to shop may want to visit French Market and Cafe Du Monde. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center. Our guests appreciate the hotel's central and quiet location.

Popular Location

What's nearby

  • Frenchmen Street - 12 min drive
  • Fair Grounds Race Course - 13 min drive
  • Decatur Street - 14 min drive
  • French Market - 14 min drive
  • City Park - 16 min drive

Getting around

  • New Orleans Union Passenger Terminal - 16 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

  • McDonald's — 13 min walk
  • Chris' Cakes and Donuts — 15 min walk
  • Popeye’s Chicken and Seafood — 3 min drive
  • Castnet Seafood — 4 min drive
  • Walker's Southern Style BBQ — 4 min drive

About this property

Trident Inn & Suites

New Orleans hotel in New Orleans East Area with outdoor pool and fitness center
An outdoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. All 141 rooms provide conveniences like microwaves and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Hair dryers, phones, and desks are among the other amenities that guests will find.
Trident Inn & Suites offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Trident Inn & Suites features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, laundry facilities, and ATM/banking services. Onsite self parking is complimentary. A total renovation of this property was completed in October 2017.
Trident Inn & Suites is a smoke-free property.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Things to do

Fitness center
Outdoor pool

Family friendly

Laundry facilities
Microwave
Outdoor pool

Conveniences

ATM/banking services
Banquet hall
Elevator
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Languages spoken

English
Spanish

Business services

1 meeting room
Business center

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Communal living room
Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Bathtub or shower
Free toiletries
Hair dryer

Entertainment

32-inch flat-screen TV
Cable channels

Food and drink

Coffee/tea maker
Microwave

More

Desk
Phone

Policies

Check-in

Check-in between 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Pets

  • Pets allowed for an extra charge of USD 50 per pet, per night
  • Up to 20 lbs

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

 
    A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.

Property is also known as

  • Stay Express Inn New Orleans
  • Stay Express New Orleans
  • Quality Inn New Orleans
  • Quality New Orleans
  • Stay Express Inn Suites New Orleans
  • Quality Inn
  • Trident Inn Suites
  • Trident Inn & Suites Hotel
  • Townhouse New Orleans East
  • Trident Inn & Suites New Orleans
  • Trident Inn & Suites Hotel New Orleans

Frequently asked questions

3.3

Guest rating

5 - Excellent
89
4 - Good
90
3 - Okay
57
2 - Mediocre
38
1 - Poor
64
3.3
Cleanliness
3.6
Service and Staff
3.4
Amenities
3.2
Property condition

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

The elevators didn't work when we first checked in. For the price on what we paid I should have known better. The sheets in the room had stains on them, and also it was hairs in the bed. I'm sure we all know where I'm headed. On top of that I was charged twice for the room. A charge from the hotel and a charge from Expedia. I contacted the hotel and was told they don't deal with townhouse anymore and to call Expedia and request a refund or dispute it from my bank. Why do I have to be inconvenienced than what I have already been?

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dirty bathroom, trash in hallways, no breakfast, reservation not fulfilled properly, key not initially activated, and did not feel safe among other guests.

Stayed 1 night in Jan 2020

3/5

  • Liked: Staff & service

STAY AT YOUR OWN RISK... Before coming, I was worried about cleanliness and safety from past reviews. Luckily, we didn't see a cockroach during our stay and rooms seemed pretty normal as depicted. My family and I stayed here for a week for a wedding. Our family friends had warned us about the New Orleans East neighborhood, but I would say that I felt the resiliency and friendliness of the people there. Pros: The price. Can't really beat it. Hadi, the manager was very accommodating and Kiara, one of the front desk staff helped us as well. They both deserve promotions. :-) The beds were surprisingly comfortable. Mostly everything worked and we thought the accommodations were ok. We used some of the amenities like the fitness room and the laundry (which is $4.00 per load). It's about a 15-20 minute drive to the French quarters. My family enjoyed the restaurants nearby like the Bullard seafood, Tony's and Waffle House. Also not too far from Walmart and Walgreens. Cons: The door doesn't close all the way in #313. #311 had a strong mold/bleach smell and the hot water didn't work. After two days staying in those rooms, we requested to be moved. The shower head didn't work in #424 and the doors were bent in #422. Other than that, the 4th floor rooms were much better. During our last few days, there were around 4 cars that got their windows smashed in the parking lot. Suggestions: Replace the carpet. Increase the security deposit from $50 to $200 since it’s refundable.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room is big. Quiet, nice place! Good for family live in. They let us live in the second floor but the elevator is out of order.

Stayed 1 night in Dec 2019

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