8/10 Good
susanti
Traveled with family and small children
Jun 9, 2024
Liked: Cleanliness, property conditions & facilities
Front desk staff when we arrived was not friendly nor helpful but the luggage storage team was awesome. No warning about deposit of USD 300.
As others pointed, breakfast seating and elevator was a disaster with line up and slightly disarray of traffic flow in the dining area. Coffee is across the front desk, there's more seating area and more food variety downstairs. Water refill for big flask or water bottle needs to be done by the gym, not from water dispenser in the dining area. These were the things I've learned the hard way as there were no direction nor instruction but staff will sternly telling you.
Location is awesome and room is fairly clean. I like the soundproof room and the view from our 31st floor. Night light of H and M building across for the bedroom. Bed is comfy but pillow is not my fave. Be prepare to bring your own toiletries. Our room had no toothbrush nor toothpaste, soap and shampoo dispenser were empty on the second day we were there. You may need extra dishwashing liquid if you plan to use it daily. We had trouble finding our room as it was tucked in between elevators.
susanti
Stayed 3 nights in May 2024