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Ace Hotel New York

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LCD TV, pay movies, MP3 dock
LCD TV, pay movies, MP3 dock
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Overview of Ace Hotel New York

Ace Hotel New York

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationEmpire State Building6 min walk
  • Popular LocationTimes Square14 min walk
  • Popular LocationBroadway18 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)37 min drive

Choose dates to view prices

About this area

New York

Located in New York's Midtown neighborhood, Ace Hotel New York is in the city center and near a metro station. Port Imperial Ferry Terminal and American Dream are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 5th Avenue and Macy's. Consider St. James Theatre for a night out, and don't miss Madame Tussauds Wax Museum, a top local attraction. Guests love the hotel's convenience to public transportation: 28 St. Station (Broadway) is just steps away and 34 St. Station (Herald Square) is 6 minutes by foot.
Popular Location

What's nearby

  • 5th Avenue - 1 min walk
  • Empire State Building - 6 min walk
  • Madison Square Garden - 12 min walk
  • Times Square - 14 min walk
  • Broadway - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 37 min drive

Restaurants

  • The Breslin — 1 min walk
  • Pondicheri — 3 min walk
  • Ilili — 3 min walk
  • Vin Sur Vingt — 3 min walk
  • Waldy's Woodfire Pizza & Penne — 3 min walk

About this property

Ace Hotel New York

4-star New York hotel in Midtown, walk to 5th Avenue
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, 2 coffee shops/cafés, self parking, and conference space are onsite. All 280 individually decorated rooms feature free WiFi and MP3 docks. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include refrigerators and minibars.
Ace Hotel New York offers 280 accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 65.00 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10.00-50.00 per person
  • 1 restaurant and 2 coffee shops
  • 2 bars/lounges

Things to do

  • 24-hour fitness center
  • Shopping

Family friendly

  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Dogs welcome
1 per room (up to 25 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 51.64 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 50.00 per person (approximately)
  • Self parking fee: USD 65.00 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 51.64 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 513 out of 998 reviews
5 - Excellent 51%
Rating 4 - Good. 303 out of 998 reviews
4 - Good 30%
Rating 3 - Okay. 112 out of 998 reviews
3 - Okay 11%
Rating 2 - Poor. 46 out of 998 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 998 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love staying here when I go to NYC. It is convenient located for all my business needs and great spots around for meetings.
Stayed 10 nights in Feb 2020

4/5 Good

Traveled with partner
Liked: Staff & service, property conditions & facilities
Location was great. Central and walkable to restaurants, bars, stores, tourist spots, Madison Square Garden, etc. Staff was nice and accommodating. Hotel has a cool, hip vibe. Loved the lobby music at night. Liked the cool room. Only minor complaint was the shower. Small. Shower curtain clung to the body as you tried to shower. Was more hassle to deal with than relaxing. That said, it was just a minor nuisance. Staff provided quick response when requested and the front desk staff was always friendly and accommodating. Enjoyed drinks at the Breslin bar - bartenders were excellent and very friendly. I recommend the Ace Hotel for those younger, hip, who are looking for a boutique hotel.
Stayed 4 nights in Mar 2020

3/5 Okay

Stayed 2 nights in Mar 2020

3/5 Okay

Business traveler, Traveled with family
Too loud music in the lobby. Too loud guests at late nights. Too dark rooms. Too expensive water in cartons on the room.
Stayed 4 nights in Mar 2020