- Liked: Staff & service, property conditions & facilities
Location was great. Central and walkable to restaurants, bars, stores, tourist spots, Madison Square Garden, etc. Staff was nice and accommodating. Hotel has a cool, hip vibe. Loved the lobby music at night. Liked the cool room. Only minor complaint was the shower. Small. Shower curtain clung to the body as you tried to shower. Was more hassle to deal with than relaxing. That said, it was just a minor nuisance. Staff provided quick response when requested and the front desk staff was always friendly and accommodating. Enjoyed drinks at the Breslin bar - bartenders were excellent and very friendly. I recommend the Ace Hotel for those younger, hip, who are looking for a boutique hotel.