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Overview of Ace Hotel New York

Photo gallery

Guest reviews

4.2 / 5Very Good
1,836 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

Highlights

Popular Location5th Avenue1 min walk
Popular LocationMacy's7 min walk
RestaurantThe Breslin1 min walk
RestaurantJohn Dory Oyster Bar1 min walk
AirportNew York, NY (JFK-John F. Kennedy Intl.)42 min drive

Choose dates to view prices

  • Single Room

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Small Room One Full Bed

    Room amenities

    • 180 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Medium Room One Queen Bed

    Room amenities

    • 270 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Large Room One King Bed

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Double Room Two Double Beds

    Room amenities

    • 355 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Loft Suite One King Bed

    Room amenities

    • 700 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Bunk Bed Room 2 Twin Beds

    Room amenities

    • 130 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Medium Queen

    Room amenities

    • 270 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Medium King

    Room amenities

    • 270 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

About this area

New York

Located in New York's Midtown neighborhood, Ace Hotel New York is in the city center and near a metro station. American Dream Meadowlands and Cape Liberty Cruise Port are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 5th Avenue and Macy's. Consider St. James Theatre for a night out, and don't miss Central Park Zoo, a top local attraction. Our guests love the hotel's convenience to public transportation: 28 St. Station (Broadway) is just steps away and 34 St. Station (Herald Square) is 6 minutes by foot.

Visit our New York travel guide
Map
Popular Location

What's nearby

  • 5th Avenue - 1 min walk
  • Macy's - 7 min walk
  • Empire State Building - 8 min walk
  • Madison Square Garden - 12 min walk
  • Bryant Park - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • New York, NY (JFK-John F. Kennedy Intl.) - 42 min drive

Restaurants

  • The Breslin — 1 min walk
  • The Breslin - 1 min walk
  • John Dory Oyster Bar - 1 min walk
  • Ben & Jack's Steakhouse - 2 min walk
  • L & W Oyster Company - 2 min walk
Questions about this property?Find answers

About this property

Ace Hotel New York

4-star New York hotel in Midtown, walk to 5th Avenue
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include 2 coffee shops/cafés, 24-hour room service, and conference space. All 280 individually decorated rooms feature free WiFi and MP3 docks. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include 24-hour room service and refrigerators.
Ace Hotel New York offers 280 accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.
This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 65.00 per day

Food and drink

Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10.00-50.00 per person
1 restaurant and 2 coffee shops
2 bars/lounges
24-hour room service

Things to do

24-hour fitness center
Shopping

Family friendly

Dry cleaning service
Refrigerator

Conveniences

ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English

Business services

Computer station
Meeting rooms
Conference space

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Hypo-allergenic bedding
Linens
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Designer toiletries
Hair dryer
Towels

Entertainment

Cable channels
LCD TV
MP3 dock
Pay movies
Premium channels

Food and drink

Minibar
Refrigerator

More

Connecting rooms available
Free international calls
Free local calls
Free long-distance calls
Individually decorated
Individually furnished
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in from 3 PM - noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Renovations and closures

This property is closed from 9 April 2020 to 30 June 2020 (dates subject to change).

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Dogs only
1 per room (up to 25 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

American Express
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 50.00 per person (approximately)
  • Self parking fee: USD 65.00 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Can I cancel my reservation for free at Ace Hotel New York and receive a full refund?
Yes, Ace Hotel New York offers free cancellation on select room rates, because flexibility matters! Please refer to Ace Hotel New York cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, Ace Hotel New York allows dogs (limit 1 per room) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.
How much is parking at this hotel?
Self parking is available for USD 65.00 per day.
What time is check-in at this hotel?
Check-in is from 3 PM–noon. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon.
Where is this hotel located?
Located in Midtown, this hotel is within a 10-minute walk of 5th Avenue, Macy's, and Empire State Building. Flatiron Building and Fashion Institute of Technology are also within 10 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

Guest reviews

4.2
Very Good
5 - Excellent
882
4 - Good
639
3 - Okay
203
2 - Mediocre
67
1 - Poor
45
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.2
Property condition

4/5 Good

  • Liked: Staff & service, property conditions & facilities

Location was great. Central and walkable to restaurants, bars, stores, tourist spots, Madison Square Garden, etc. Staff was nice and accommodating. Hotel has a cool, hip vibe. Loved the lobby music at night. Liked the cool room. Only minor complaint was the shower. Small. Shower curtain clung to the body as you tried to shower. Was more hassle to deal with than relaxing. That said, it was just a minor nuisance. Staff provided quick response when requested and the front desk staff was always friendly and accommodating. Enjoyed drinks at the Breslin bar - bartenders were excellent and very friendly. I recommend the Ace Hotel for those younger, hip, who are looking for a boutique hotel.

Stayed 4 nights in Mar 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    3/5

      Too loud music in the lobby. Too loud guests at late nights. Too dark rooms. Too expensive water in cartons on the room.

      Stayed 4 nights in Mar 2020

      4/5 Good

      • Liked: Cleanliness, property conditions & facilities, room comfort

      Stayed 5 nights in Feb 2020

      1/5

      • Disliked: Property conditions & facilities, room comfort

      Stayed 4 nights in Feb 2020