DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property
Upscale hotel, walk to 5th Avenue

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Exterior
Hypo-allergenic bedding, in-room safe, blackout drapes
Bar (on property)
Penthouse, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout drapes
Reviews
7.8

Good

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Gym
    GymGym
  • Pet friendly
    Pet friendlyPet friendly

Explore the area

128 West 29th Street, New York, NY, 10001
  • Popular LocationMadison Square Garden6 min walk
  • Popular LocationEmpire State Building9 min walk
  • Popular LocationTimes Square13 min walk
  • AirportNew York, NY (LGA-LaGuardia)28 min drive

Most relevant reviews

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Room options

Available filters for rooms
Showing 9 of 9 rooms

King - Empire State Building View No Smk

  • City view
  • Sleeps 2
  • 1 King Bed

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

2 Double Beds Empire State Building View

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard King - Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard 2 Double Beds - Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

New York

In the entertainment district, DoubleTree by Hilton Hotel New York City - Chelsea is in Manhattan, a walkable area in New York with good shopping. Empire State Building and Times Square are notable landmarks, and travelers looking to shop may want to visit Chelsea Market and 5th Avenue. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails and mountain biking nearby.

What's nearby

  • Madison Square Garden - 6 min walk
  • Empire State Building - 9 min walk
  • Broadway - 13 min walk
  • Times Square - 13 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪ICHIRAN Midtown - ‬5 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Pret A Manger USA - ‬3 min walk
  • ‪Ajisen Ramen - ‬4 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

Upscale hotel near 5th Avenue
Located close to Madison Square Garden and Empire State Building, DoubleTree by Hilton Hotel New York City - Chelsea provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant offers breakfast and dinner. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also find perks like:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and concierge services
  • Luggage storage, a vending machine, and an elevator
  • Guest reviews give good marks for the overall value, helpful staff, and proximity to shopping
Room features
All 236 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews say good things about the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 to 25 for adults and USD 18 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 18 to 25 for adults, and USD 18 to 25 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

Frequently asked questions

Is DoubleTree by Hilton Hotel New York City - Chelsea pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton Hotel New York City - Chelsea?

As of Jun 20, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel New York City - Chelsea on Jul 7, 2024 start from $149.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Hotel New York City - Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Madison Square Garden, and Empire State Building. Broadway and Times Square are also within 15 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 1010 reviews" "
Rating 8 - Good. 288 out of 1010 reviews" "
Rating 6 - Okay. 170 out of 1010 reviews" "
Rating 4 - Poor. 88 out of 1010 reviews" "
Rating 2 - Terrible. 64 out of 1010 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Donald

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A typically worn and cramped midtown hotel, but with recent updates to rooms and public spaces and with reasonable rates. One of two elevators was out of service during our stay and we had to climb stairs often. Staff was courteous but housecleaning did not show on one day.
Stayed 3 nights in Jun 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, within walking distance to many NYC tourist attractions and Times Square. Felt safe walking around the area at night. Very friendly staff. Housekeeping was great. No bar fridge in room but didn't need one. I would definitely recommend this hotel!
Stayed 4 nights in Jun 2024

6/10 Okay

Anvi

Traveled with family
Liked: Cleanliness
The rooms were small and a bit different from description. The hotel was a bit noisy as well esp during early morning
Stayed 5 nights in Jun 2024

10/10 Excellent

Josue

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only con is long elevator wait at checkout time. Other than that everything is good
Stayed 3 nights in May 2024

8/10 Good

Mackenzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel for NYC. Central location, well updated. However, elevators are slow and very inconvenient if one was not working. Stairs are hidden.
Stayed 4 nights in May 2024

2/10 Terrible

Joyce

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in need of major renovation! Couldn't sleep at all. Air conditioner and toilet were making noise all night!
Stayed 5 nights in Jun 2024

10/10 Excellent

Alyssa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Would definitely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Odemarys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay the staff was really nice, but the area in front of the property had trash cans and that was incomodating.
Stayed 3 nights in May 2024

2/10 Terrible

Manuel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THe experience was terrible.. we got there very late and there were no rooms available!!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rod

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location for NYC! Love staying in the area for all the attractions! The staff was great and rooms were comfortable and clean!
Stayed 3 nights in Jun 2024

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick trip to NYC Everything we wanted to see was within a 15 minute walk from the hotel!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room
Stayed 4 nights in May 2024

10/10 Excellent

Wendy Rebecca Nicole, Orillia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were very friendly. Elevators were slow
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Tv in 409 doesn’t work
Stayed 1 night in Jun 2024

8/10 Good

Yajnesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in Chelsea - great location
Stayed 2 nights in May 2024

6/10 Okay

Dixie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

K'ari

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The location of the property was great and the gentleman who helped us check in was very pleasant. The strong perfume in the lobby was overwhelming, and we didn't really like that. Also, the elevators ran very slow, making it hard to get out of the building at times. Other than that the hotel was decent, and provided us with exactly what we needed for this trip.
Stayed 2 nights in May 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room of a reasonable price and size for New York
Stayed 1 night in May 2024

8/10 Good

Liana Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was excellent. Property was clean and staff were friendly and helpful. Only comment on the room is the body mirror. Perhaps place it on the wall without anything blocking it as opposed to having it next/behind the bed where it’s inaccessible. Aside from that, we are satisfied with our stay.
Stayed 2 nights in Jun 2024

8/10 Good

Kimberly, Spruce Grove

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay for a weekend of training.
Stayed 4 nights in May 2024

8/10 Good

Noris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 6 nights in May 2024

10/10 Excellent

Dafydd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my wife and 2 kids (8 and 12). We had one of the king 2 room suites). We had loads of space and the room was excellent in terms of layout and amenities. Public spaces are ok too - small reception area, restaurant/bar and free coffee in the mornings in reception. It’s not the newest of hotels but it’s pretty quiet, and in a really good location. Staff were really helpful and when we had a couple of issues in the room they were resolved quickly. The one thing that could have been done differently is that the sofa bed for the kids could and should have been made up more quickly. We messaged in advance to confirm, and requested again on check in whilst we went out for a walk, but it still wasn’t done. Just tired on check in after a long flight and it meant we had a few hours of waiting where we shouldn’t have needed to. Would stay again. For sure.
Stayed 5 nights in May 2024

8/10 Good

Nathaniel

Stayed 5 nights in May 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by the concierge. Very nice rooms.
Stayed 3 nights in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0