Hotel Giraffe is in a great location close to some of my fav areas of NYC like Flatiron and Gramercy. Our room is much more spacious than any room our family has at any other hotel. We love the cafe area next to the lobby that is self service and open all day - the convenience of getting soft drinks, coffee, tea, fruits, snacks, etc at any time without extra charges. The front desk staff were so genuinely service oriented, efficient and friendly. I had positive experience with each person encountered at the front desk. No doubt we will be back at this family friendly and comfortable boutique hotel. There is nothing I can say that needs improvement.