Paramount Times Square
Posted Dec 2, 2016
The location was great, and doormen were extremely friendly and helpful but the other staff members didn't seem to be motivated to be friendly or helpful. The lobby was beautiful, but the room felt like a cheap motel. Nothing on the walls, no complimentary water, no coffee for the morning. The shampoo was awful quality and knowing there were 3 people in the room, I was still only given one bottle. I put a room service door hanger outside of my room for a pot of coffee the evening before (early in the evening) and no one ever picked it up, it was still hanging there the next morning. Honestly if the service and amenities were better quality I wouldn't have minded the room so much. However, it just lead to an overall disappointing experience. I would NOT recommend staying in this hotel. There are other hotels in this location, at comparable price, that offer better service.