“We could not fall asleep as the air conditioner made a terrible noise every time it turned on. We asked to have room switched. We were told there were no other rooms available but that we would receive a 20% discount on the room. What else could we do at 9:00 at night after a long day of travel. Well...they charged us the full rate. Did not receive the discount. The breakfast was all carbs. Nothing of substance. It was clean and the beds were comfortable.”