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"This is my second time staying at Springhill and I returned again because we had a great experience the first time. This second time, we were a bit disappointment. Our 3rd night we returned to the hotel from visiting family, and we could not find parking whatsoever because they had a party in their conference room. When I went to the front desk, we were told out of courtesy to park at the Hamptons next door, and the event should be done at 11pm. My husband has ankle issues which he cannot walk too far. We waited in the car for about 35-40min for closer parking. The event did not finish at 11pm. This situation was not managed well at all. Cars were parked everywhere, they created their own parking. As a paying customer it was very frustrating because it was not handled properly specially for people that have health issues and can’t walk too much. Please do better with managing situations like this."

"The breakfast was nicely stocked and fresh. Parking was ample and convenient. The room was clean, so were the gym and pool. Overall ambience was nice. "

"The facilities were great. The breakfast is minimal."

"Timely shuttle"

"Room is kinda outdated"

"For being outside of the city of Boston, this was a good location. I would stay again if necessary. Not convenient if driving a non Tesla electric car."

"Great property. Updated. Clean. Solid location to get everywhere in Salem on foot. "