“Bert and Maritza were great at communicating prior to the actual stay with self check-in/out without the need to stop by the office. When we arrived, Bert was doing work around the property and came by to introduce himself. The stay was great, they have fire pit nightly and a swimming pool, also a designated parking spot for the stay. The location was convenient, the room was newly renovated and clean. Would stay again!”
“I was supposed to get an email 24 hours before check-in which would give me my room number and key code. I did not receive it in time possibly because I was in an area in the mountains that has poor reception. On my way from that area to the hotel, I still did not receive the email though I was in an area that allowed good reception.
When I arrived at the hotel, there was no one available to help me. If the WiFi info had been posted in an appropriate place in the reception area, I would have……