Northwest Austin Castle Hotels

"It was an ok stay for just an overnight after a flight. Staff was nice and polite. Airport shuttle service was good. But the facility needs updated and maintained. Put on the 5th floor- no big deal, until the elevator broke and I had to haul luggage downstairs the next morning. And the stairwell had trash in it like someone was living/hanging out there. Kind of scary as a single woman. And j just saw the biggest cockroach in my life. The whole facility also smells really musty, like it recently flooded. Which maybe it did because the lobby had fans set up around it. Bathroom and bedding was clean."

"Such great service at the front seat and bar! We had a great time and hope to be back. Bed was comfortable, room clean, great view!"

"What a wonderful place to stay! The location, facilities and rooms were great. The entire staff, from front desk to valets and bartenders, were extremely helpful and pleasant. The location right downtown near the State Capitol is perfect, with plenty of reasonable parking options, restaurants, and entertainment venues. We were in town for the Sting 3.0 concert at the Moody outdoor ampitheater. Just wonderful. "

"Property was under construction and was only there one night solo for work so didn’t get to check out all amenities but super friendly, helpful staff. Clean and updated rooms, but kind of small if more than more person were to be staying in one room."

"The property is not family friendly. Does not feel safe. Staff is great, but the property is just not maintained. Location is awesome. Price is reasonable, but the facility is not."

"First time stay—all was good and staff was excellent"

"Very clean and convenient location "

"Excellent stay, second time I stayed in this property."

"Its not so much the hotel. We booked the embassy suites and when we fot there, we're told they overbooked and we did t have rooms! Shunted to Hilton, in a less than desirable neighborhood. Hilton was ok, but no where near we booked. 30 minaway."