4.5/5 Wonderful! (404 reviews)
Pros: Excellent location for walkability, comfortable bed, artistic touches around the property, kind and helpful front desk staff, steamer in room, easy load area for Ubers to pick up/drop off, black out shade, late checkout, held luggage, great breakfast restaurant on property, reasonably priced beverages in minibar if needed.
Cons: No coffee maker in rooms, no space to put personal item in refrigerator, had to unplug lamps to get an outlet for charging phone or curling iron, extremely dark lighting in halls and rooms, clear shower door to room (awkward when traveling with non partner), cleaning staff came to tidy up at literally the most inconvenient times (for example, 4:30 when getting back to the hotel to freshen up after a day out and about though maybe due to understaffing) and took away robes after day 1 (not sure why), no place to sit outside in the sun to read a book or catch up on work (pool area was closed for repairs including the lounging area), fashion over function for almost everything in the room (for example chicken wire garbage pail without liners so hair, wrappers, crumbs, small garbage falls out onto floor), entire hotel lobby and lobby bar space full on both Saturday and Sunday night for large weddings which was uncomfortable regarding Covid safety. None of these would be a big deal, except it cost $400 a night after taxes/fees/property fee added.
Reviewed on Jan 19, 2022