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“There was no one at 5:30-6pm to check in. There was a note to call and someone did answer but seems very odd. Once in the room, discovered the refrigerator was full of water, there was chinese food leftover from a previous guest, there was what looked like a blood stain by the door (they did reply saying it was polish), there was a stain on the bedroom sheets on one bed, the vent in the bathroom was rattling terrible. The cart to bring luggage to the room was not working properly, the wheels……

“Staff was really nice!”

“Stew met us outside and welcomed us to Northwoods Motel. He checked us in and told us about the features of the motel. Our room was very clean and comfortable. It was quiet and comfortable and close to town. We had a couple non-motel related issues and Stew gave good advice and offered to help in any way he could. I would easily stay here again when in Hayward!”

“The staff were very helpful and friendly. The pool is not operating. ”

“Very quaint place.”

“Good price, good choice!”

“The property is older but manager seems to make an effort to improve things. There was a microwave and a fridge in the room. Had to set up the tv on arrival which seemed a little bizarre but ending up with ALL the channels. Donuts, coffee, bananas, and granola bars available for a quick breakfast starting at 6am. No frills stay but super affordable. Would stay here again.”

“Friendly staff, comfortable bed, older room not yet remodeled and tv remote missing in action, both minor issues. Would stay again and ask for one of the updated rooms shown on Expedia 🤓.”

“ Should update the pictures. The reason we booked is it showed a hot tub. No longer have one. Pool was super cold. Water out from the tub / shower was orange and brown. For quite some time. Water pressure real low at times so the shower wouldn't work to route the water to. No TV service at all. But the bed was really comfy! I understand things are in progress and being updated. Just really wish there was a hot tub in the pool area like the pics show. ”