I had an unanticipated 13 hr drive that day and was looking forward to staying at a Hilton hotel that was nice and clean. Although it was the clean, the room was not at the standard that I expected a Hilton hotel to be in. The wall paper was starting to peel in the bathroom, the handle on the bathroom door has rust on it. I was not stocked with bath towels and had to use hand towels as replacements. The AC wasn’t working and I called for maintenance, but the guy was unhelpful and I was too exhausted to argue that the fan was working but the AC never kicked in.
Overall, the hotel did its basic job of providing me with shelter but I specifically stayed at a Hilton thinking that I was going to be able to get a good nights rest without issues. Unfortunately, not the case and will definitely think twice about staying at a Hilton hotel.
