The rooms were pretty basic and our refrigerator did not get cold. Which wasn't good for keeping baby food. The water park was clean and fun for the kids. It still met our expectations for the price.
Comment from Hotel Management
Oct 12, 2016 by Julio Tennen, Hotel Management
Dear .Mrs, G,
Thank you for taking the time and sharing your comments .We were pleased to read that you and your family enjoyed our Waterpark Resort. We are also delighted to read you and your family visited our surrounding Kissimmee /Saint Cloud area. In contrast to that we are not happy to read that you did not take advantage of our indoor laundry facility to dry your clothes and that our maintenance team did not follow thru on your refrigerator notification. Rest assured that we have reviewed your feedback in detail and discussed with our front desk, maintenance our commitment to improve on all aspects of service and accommodations in the hotel. We certainly look forward to welcoming you back again soon. Best Regards, Customer Service Manager.