Osage Beach Premium Outlets Tours

Property amenities were great! The pools and kids areas were awesome but our condo needed some love. Our condo was dated and needed repairs. We called the front desk after night one and they came to look at both our ac and our hot water heater. Housekeeping had to bring some items that were missing in our condo. The TV channels were odd. Most of the tv channels were in Spanish and if not they often had a weird voice over. The bathroom shower had some small holes in the wall surround. The shower didn’t work completely right either. The property location was very convenient which was a plus. I didn’t love the check in process taking forever. After checking in the concierge gives you a parking pass but you have to stand in that line also and wait. When it’s finally your turn they want to hook you up with show tickets and try to sell you on a time share breakfast.

Our double room was beautiful; our single with a pull out was run down a d in need of repairs. Guest services was extremely polite. We wish the ool was open!

We enjoyed our stay at westgate lakes. The one bedroom where we stayed was in good condition. Our only complaint was that the floor in our rooms were not clean.