8.4/10 Very Good! (593 reviews)
Only thing good is the water slides. Belle (from restaurant) & Front Desk Annie are the only people I trust. Someone came Friday night to check on WiFi on my laptop ended up scrolling through my private information so I’m now changing passwords. I asked him to leave. I have a pic of him and police refused to help. Property is really big and hard to navigate and even after I informed the staff that I was having a birthday party for my son, they cut off my charging to my PAID room after 5k THB. In my HUNDREDS of hotel stays all over the world I’ve never been cut off at such a low amount. That’s $155USD. That’s one lunch in Las Vegas. Suffice to say, some staff is good, but I did not feel safe there. The typical lovely Thai culture is not exhibited overall
Reviewed on Apr 27, 2026