2/10 Terrible
karissa
Traveled with partner
Jan 27, 2023
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was very dirty. The smell of mold covered by cheap industrial cleaner hit us first. We noted black stains on the chair and I stood and ate dinner after a long day of traveling. The bathroom was clean but maintenance was sloppy with repairs which made the shower look very uninviting. We really wanted a shower after a long day but couldn’t bring ourselves to use it. We were also placed right by the elevator and heard foot traffic and staff laughing pretty much through the night. We stayed from 7-6:30. Our flight was until 11 but we wanted to get out as soon as possible. When we checked in, I had asked about requesting a shuttle to the airport the next morning. I was told to request it 10 mins before we planned on leaving. We waited over a hour for the shuttle and the driver was rude and drove like his pants were on fire. Next time we will consider flying out of Newark or pay the airports parking fees.
karissa
Stayed 1 night in Jan 2023