“In conclusion, it’s the worst Home2 I’ve stayed at.
Receptionist was nice and tried to help but sadly still received no resolution.
The main issue was a hazard with a broken and lifted floor tile in the room. There was a “back up” room we were switched to, and although it was supposed to be a smoke free floor, the room smell was so pungent and suffocating. We just switched back to the other room.
The receptionist did mention she could approve a refund if we decided to cancel but it being so……
“In conclusion, it ’s the worst Home2 I’ve stayed at.
Receptionist was nice and tried to help but sadly still received no resolution.
The main issue was a hazard with a broken and lifted floor tile in the room. There was a “back up” room we were switched to, and although it was supposed to be a smoke free floor, the room smell was so pungent and suffocating. We just switched back to the other room.
The receptionist did mention she could approve a refund if we decided to cancel but it being so……
Mariela